You might be a strong candidate if you:

• Hold a Degree/ Diploma or equivalent from a recognized institution.
  
• Possess at least two years of experience in a similar role – preferably in a customer-facing and stock management role.
  
• Can clearly and straight to the point communicate fluently in both written and spoken English and Kiswahili.
  
• Have strong computer skills – MS Excel skill is mandatory.
  
• Have experience in the use of technology – smartphone and web-based applications.
  
• Possess a high level of integrity and professionalism.
  
• Can demonstrate sound judgment and excellent communication, presentation and reporting skills.
  

Stock Management:

• Receive, store and issue stocks in the shops via the POS system, Angaza and any other system as advised. Single point of contact for all inventory allocated to the area headquarters
  
• Customer Service: Answer and offer appropriate guidance to all customers (existing, walk-in and prospective customers), ensuring they receive best in class assistance
  

Reporting: Prepare and submit regular and ad hoc reports on

• Stock holding - weekly
  
• Store management – System failures, Alarm performance, repairs, security issues etc
  
• Customer service – Customer complaints, warranty claims, 1st Screening reports etc.
  
• Products availability in the field
  

Asset Management:

• Safeguard company assets to avoid losses and damage and ensure risk aversion in running the shop facilities.
  

Store Management:

• Ensure the shop is presentable always – valid trading licenses, shop cleanliness, floor arrangement, product handling, OSHA audit certificates etc.
  

Regulatory Compliance:

• Track and update the headquarters on any changes in regulation that affect the store operations
  

Sales Operations Assistance:

• Provide maximum assistance to the sales team in stock management, sales generation, and maintaining best-in-class relationships with energy officers and team managers in the AHQ.
  

Budgeting and Cost Tracking:

• Ensure all shop expenses are tracked and reported as directed.
  
• Any other tasks that may be assigned to you from time to time