More than 100,000 people have found their dream job through Fuzu.

Closing: Jan 31, 2023

Closing today

Published: Jan 24, 2023 (7 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

Sign up to view job details.

  • The Customer Success Representative will be responsible for promoting LifeBank Nigeria and its products to her Active and Key hospitals.
  • She/he will build market positions for LifeBank Nigeria by identifying, developing and negotiating business relationships that translate into sales.
  • S/he will work to retain and grow the business from the Active client base of the company, foster Active client relationships and develop new opportunities for LifeBank Nigeria’s products and services with her Active and key Clients .

Requirements

Educational Qualification:

  • BSc in Biological and Medical Sciences.

Experience:

  • 1-2 years Key account and Customer Experience management experience
  • 1-2 years experience in direct sales in the Pharma and healthcare industry
  • Experience in the medical or Pharma industry is a plus

Reporting Structure:

  • Will report to the Customer Success Manager, Ops Lead and COO where necessary
Responsibilities
  • The Customer Success Representative will be responsible for promoting LifeBank Nigeria and its products to her Active and Key hospitals.
  • She/he will build market positions for LifeBank Nigeria by identifying, developing and negotiating business relationships that translate into sales.
  • S/he will work to retain and grow the business from the Active client base of the company, foster Active client relationships and develop new opportunities for LifeBank Nigeria’s products and services with her Active and key Clients .

Requirements

Educational Qualification:

  • BSc in Biological and Medical Sciences.

Experience:

  • 1-2 years Key account and Customer Experience management experience
  • 1-2 years experience in direct sales in the Pharma and healthcare industry
  • Experience in the medical or Pharma industry is a plus

Reporting Structure:

  • Will report to the Customer Success Manager, Ops Lead and COO where necessary
  • Work with the marketing a to prepare and deliver suitable sales pitches, proposals and presentations to Active LifeBank customers
  • Ensure Retention of all assigned Active customers
  • Work in line with company policy to achieve set sales targets and outcomes within schedule in assigned Active Customers
  • Prepare and follow up on territorial sales forecasts on a weekly and monthly basis for Active customers.
  • Establish, develop and maintain positive business and Active customer relationships
  • Reporting, tracking and Resolution of Active Customers issues
  • Provide daily call reports as well as weekly and monthly report of sales efforts to Active customers in marked sales territory
  • Regularly follow up with active hospitals to ensure theysign up and are using the app to placing orders
  • Resolve Active customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
  • Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
  • Stay informed about the activities of health services in assigned particular area.
  • Expert level knowledge of department processes and product to serve as the first line of support in resolving internal and external Active and key customer issues.
  • Perform other duties as assigned
  • Ensure all assigned KPIs are achieved.


Applications submitted via Fuzu have 32% higher chance of getting shortlisted.

Don’t miss your chance to work at LifeBank. Enter your email to start your application now