Closing: Dec 31, 2022
This position has expiredPublished: Dec 19, 2022 (2 months ago)
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Job Summary
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Requirements
- Candidates should possess an SSCE / GCE / NECO qualification
- Minimum of 2 years work experience.
- Candidates must reside within Ikeja, Ojodu, Agege axis.
Responsibilities
Requirements
- Candidates should possess an SSCE / GCE / NECO qualification
- Minimum of 2 years work experience.
- Candidates must reside within Ikeja, Ojodu, Agege axis.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments.
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