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Experienced Hotel Receptionist

Closing: Dec 31, 2022

This position has expired

Published: Dec 19, 2022 (2 months ago)

Job Requirements

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Job Summary

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Requirements

  • Candidates should possess an SSCE / GCE / NECO qualification
  • Minimum of 2 years work experience.
  • Candidates must reside within Ikeja, Ojodu, Agege axis.
Responsibilities

Requirements

  • Candidates should possess an SSCE / GCE / NECO qualification
  • Minimum of 2 years work experience.
  • Candidates must reside within Ikeja, Ojodu, Agege axis.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments.

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