Administrative, clerical Jobs for Mid-level in Africa

13 jobs found

Advance Auto Products

Customer & Job Controller

Nairobi

Kenya

Only on Fuzu
Teleperformance

Facilities Manager

Nairobi

Kenya

WTS Energy

Senior PR & Branding Advisor III

Lagos

Nigeria

Deloitte Nigeria

Facility Help Desk Supervisor

Abuja

Nigeria

Deloitte Nigeria

Medical Records Officer

Abuja

Nigeria

Excellence Community Education Welfare Scheme

Administrative Assistant

Asaba

Nigeria

Church of Jesus Christ of Later Days Saints

Clerk, Sr

Nairobi

Kenya

Mount Kenya University (MKU)

Senior Secretary

Thika

Kenya

MTN Group

Executive Assistant to the CFO

Kampala

Uganda

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Valley Hospital

Executive Assistant to the Director

Nakuru

Kenya

Country / Region

Profession (Mid-level)

Seniority (Administrative, clerical)

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Customer & Job Controller

Only on Fuzu
Job details

Salary

Description

We are a premium Vehicle Service Centre focused on delivering structured, high-quality service.

About the Role

We are hiring a Customer & Job Controller to manage customer communication, job tracking, and administrative accuracy across the workshop.

- This is not a receptionist role.

- This is a responsibility-driven role ensuring nothing is missed or delayed.

Preferred Background (Not Mandatory)

Experience in the automotive industry is not required.

We welcome candidates from structured environments such as:

  • Corporate administration / office coordination

  • Logistics / dispatch / coordination roles

  • Medical or clinic front desk environments

  • Professional services (legal, audit, consulting firms)

Not Suitable For

  • Candidates looking for a basic front desk/reception role

  • Individuals who require constant supervision

  • Those who prefer unstructured or relaxed work environments

Education

  • Diploma or Degree in Business Administration, Office Administration, Logistics, or a related field

  • Equivalent practical experience in a structured work environment will be considered

Only apply if you are:

  • Detail-oriented

  • Structured in your work

  • Comfortable with accountability and responsibility


Responsibilities

Key Responsibilities

  • Handle calls, WhatsApp, and walk-in customers professionally.
  • Open and manage job cards.
  • Ensure all vehicles are properly documented (photos, mileage, concerns)
  • Track job progress and follow up internally.
  • Prepare and send quotations and invoices.
  • Record expenses daily with proper documentation.
  • Follow up on parts and update job status.

What We Expect

  • Strong communication (clear, confident, not scripted)
  • High attention to detail
  • Organized and structured approach to work
  • Comfortable using systems and learning quickly
  • Ability to take ownership and follow through

What Success Looks Like

  • No missing job information

  • Accurate invoicing

  • Timely customer updates

  • No untracked or delayed jobs


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