Mwananchi Credit Limited
Collections Officer-Secured & Unsecured Portfolio
Nairobi
• Kenya
Closed for applications
Doctors With Africa CUAMM
Admin/Finance Officer
Oyam
• Uganda
Closed for applications
The Luton Hospital
Store Assistant
Nairobi
• Kenya
Closed for applications
Aga Khan Hospitals
Intern - Planning & Budget, Health Services
Nairobi
• Kenya
Closed for applications
Future Resilience and Development Foundation (FRAD)
Hygiene Promotion Assistant
Gwoza
• Nigeria
Closed for applications
Unga Holdings Limited
Technical Sales Representative- North Rift
Nairobi
• Kenya
Closed for applications
Alan & Grant
Financial Reporting & Compliance
Lagos
• Nigeria
Closed for applications
Future Resilience and Development Foundation (FRAD)
Finance Intern
Maiduguri
• Nigeria
Closed for applications
Malaria Consortium
Finance Assistant
Gusau
• Nigeria
Closed for applications
Get personalised job alerts directly to your inbox!
Unga Holdings Limited
Technical Sales Representative- Mountain
Nairobi
• Kenya
Closed for applications
Top cities with open vacancies
Jobs in Nairobi, Jobs in Lagos, Jobs in Kampala, Jobs in Abuja, Jobs in Machakos, Jobs in Lamu, Jobs in Kiambu, Jobs in Ikot Ekpene, Jobs in Karatina, Jobs in Garissa, Jobs in Bomet, Jobs in Nakuru, Jobs in Mombasa, Jobs in Kitui, Jobs in Kisumu, Jobs in Kabarnet, Jobs in Uyo, Jobs in Maiduguri, Jobs in Gusau, Jobs in KiryandongoProfession (Entry and Basic-level)
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Customer support, client care,Engineering, architecture,Food, nutrition,Government, community development, public services,Human resources,Information technology, software development, data,Legal,Manufacturing, operations, quality,Media, communications, languages,Medical, health,Project, program management,Research, academy,Sales, marketing, promotion,Teaching, training,Transportation, logistics, driving,
Industry (Entry and Basic-level)
Agriculture, fishing, forestry,Banking, microfinance, insurance,Computers, software development and services,Consulting, business support, auditing,Education, academic,Electronics,Energy, utilities, environment,Engineering, architecture,Finance & FinTech,Financial Services,Health care, medical,Housekeeping, maintenance,Human resources, talent development, recruiting,Legal, accounting,Manufacturing,Marketing, advertising,Non-profit, social work,Outsourcing, leasing,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Telecommunications,Transportation, logistics, storage,
© Fuzu Ltd
Mwananchi Credit Limited
Banking + 2 more
Description
Qualifications and Skills
- Education: A Bachelor’s degree/Diploma in a business-related field (Accounting, Finance, Business Administration ,social sciences).
- Experience: 1–5 years of experience in debt collection, specifically within a bank or financial institution in Kenya.
- Skills: Exceptional negotiation, persuasion, and conflict-resolution skills.
- Technical Proficiency: Strong knowledge of Microsoft Office (Excel, Word) and banking software systems.
- Communication: Excellent verbal and written communication skills in English and Kiswahili.
- Certification: Added advantage includes CPAs, CCP (Certified Credit Professional), or similar qualifications.
Responsibilities
- Account Monitoring & Recovery: Monitor assigned portfolios to identify overdue accounts, contacting debtors via telephone, email, or field visits to secure payments.
- Negotiation & Payment Plans: Negotiate suitable repayment schedules with delinquent clients while maintaining high customer service standards.
- Record Maintenance: Maintain accurate, detailed records of all communication, repayment progress, and actions taken in the bank’s system.
- Reporting: Prepare daily, weekly, or monthly reports on collection activities, including debtor ageing analysis and recovery progress.
- Compliance: Ensure all debt collection activities strictly comply with Central Bank of Kenya (CBK) regulations, internal bank policies, and ethical standards.
- Litigation Support: Liaise with legal teams or external debt collectors for severely delinquent accounts, including preparing documentation for court action.
- Customer Support: Resolve billing disputes, respond to account queries, and promote positive customer relationships while managing debt.
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.