Requirements
• Strong leadership skills with a proven track record of successfully managing cross-functional teams and driving organizational growth.
• Excellent business acumen, problem-solving skills, and analytical capabilities to make sound decisions in complex situations.
• Exceptional interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels.
• Proficiency in financial management and budgeting, coupled with a strategic approach to operational efficiency.
• In-depth understanding of industry trends and market dynamics, with the ability to identify opportunities for innovation and business development.
• Solid project management skills with the capability to meet deadlines, prioritize tasks, and achieve goals in a fast-paced environment.
• Experience in change management and driving organizational transformation initiatives.
• Proficiency in technology and data analytics to drive business insights.
• Strong negotiation and contract management skills.
• Commitment to maintaining a high level of integrity, ethics, and professionalism.
• High-Level Resource Planning: Develop and execute strategic resource planning, ensuring optimal allocation of talent and resources to meet organizational goals.
• Operational Procedure Development: Create, implement, and review operational procedures to streamline workflow, enhance efficiency, and maintain high-quality service delivery.
• Stakeholder Collaboration: Work closely with project managers and account managers to oversee agency KPIs, fostering a culture of continuous improvement and accountability.
• Reporting and Communication: Report directly to senior management on the operational status, challenges, and opportunities, providing insights to guide strategic decision-making.
• Time Tracking: Ensure that all employees accurately track their time to facilitate data-driven decision-making and resource allocation.
• Human Resources Support: Assist the human resources team in recruitment efforts, promote a culture that encourages top performance, and contribute to talent development initiatives.
• Change Management: Lead and support organizational transformation initiatives, adapting to industry trends and market dynamics.
• Innovation and Business Development: Identify opportunities for innovation and business growth by staying informed about industry trends and emerging market dynamics.
• Technology and Data Analytics: Leverage technology and data analytics to drive insights that enhance operational effectiveness and inform strategic decisions.
• Stakeholder Relationships: Build and maintain strategic partnerships through strong negotiation and contract management skills to achieve favorable outcomes.
• Ethical Leadership: Uphold a high level of integrity, ethics, and professionalism in all business dealings, serving as a role model for the organization.
• Presentation and Strategy: Communicate your strategies and plans effectively to stakeholders, inspiring confidence and support for your initiatives.
