Published
Last 1 week
Last 30 days
Latest 24 hours
Profession
Industry
Seniority
Entry and Basic-level
Mid-level
Senior-level
Published
Profession
Industry
Seniority
Customer Service Jobs in Africa
678
jobs
TRN Recruiters
Only on FuzuCustomer Service Representatives
Lagos, Nigeria
Oxview Global
Only on FuzuCustomer Service Representatives
Lagos, Nigeria
Stratostaff East Africa
Customer Service Assistant
Nairobi, Kenya
Britam
Customer Service Assistant
Kenya
Tempkers Limited
Customer Service Representative
Abuja, Nigeria
Tahiglobal Limited
Only on FuzuCustomer Service Representative
Lagos, Nigeria
FD Naturales
Customer Services Officer
Lagos, Nigeria
LifeBank
Customer Service Officer
Abuja, Nigeria
Swiftaim Consult
Only on FuzuCustomer Service
Lagos, Nigeria
Get personalised job alerts directly to your inbox!
Hello Products Limited
Customer Service / Call Center Officer
Lagos, Nigeria
Closing: Feb 28, 2023
27 days remainingPublished: Jan 16, 2023 (16 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Salary:
Salary Information:
Salary Period:
Contract Type:
Sign up to view job details.
CUSTOMER SERVICE REPRESENTATIVES
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels
Customer Service Representative Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Responsibilities
CUSTOMER SERVICE REPRESENTATIVES
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels
Customer Service Representative Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.