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Published

Profession

Industry

Customer Service Jobs in Africa

507

jobs

Fadac Resources and Services

Customer Service Representative

Lagos, Nigeria

Closing today

Old Mutual

Customer Service Officer

Mombasa, Kenya

Closing today

Sun King

Customer Service Executive (Igbo Speaking)

Lagos, Nigeria

13 days remaining

Old Mutual

Customer Service Officer - Eldoret

Eldoret, Kenya

Closing today

Kwikpay Credit

Customer Service Support Intern

Lagos, Nigeria

4 days remaining

Blue Advisory

Customer Service Officer

Lagos, Nigeria

13 days remaining

Mopheth Nigeria Limited

Customer Service Associate - Lekki

Lagos, Nigeria

Closing today

Mopheth Nigeria Limited

Customer Service Associate - Victoria Island

Lagos, Nigeria

Closing today

CarePoint Hospitals

Customer Service Officer

Lagos, Nigeria

Closing today

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Willers Solution Limited

Social Media Manager / Customer Service Representative (Female)

Lagos, Nigeria

4 days remaining

Country / Region

Kenya
Nigeria
Uganda

Fuzu

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© Fuzu Ltd 2023

Customer Service Representative

Closing: Dec 5, 2023

Closing today

Published: Nov 20, 2023 (16 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Requirements

  • Minimum of OND in Mass Communication or any related field
  • 3 - 5 years of proven work experience as a Customer service representative
  • Must be a female applicant (for gender balance)
  • Interpersonal skills
  • Communication skills - verbal and written
  • Listening skills
  • Problem analysis and problem-solving
  • Candidates must reside within Victoria Island and its environs.
  • Attention to details and accuracy.

    • How to Apply

    Interested and qualified candidates should send their CV to: the provided email address using the job title as the subject of the email.
    Responsibilities
    Requirements

    • Minimum of OND in Mass Communication or any related field
    • 3 - 5 years of proven work experience as a Customer service representative
    • Must be a female applicant (for gender balance)
    • Interpersonal skills
    • Communication skills - verbal and written
    • Listening skills
    • Problem analysis and problem-solving
    • Candidates must reside within Victoria Island and its environs.
    • Attention to details and accuracy.

      • How to Apply

      Interested and qualified candidates should send their CV to: the provided email address using the job title as the subject of the email.
      • Deal directly with customers either by telephone, electronically or face to face
    • Respond promptly to customer inquiries and complaints
    • Obtain and evaluate all relevant information to handle product and service inquiries
    • Provide pricing and delivery information
    • Process orders, forms, applications and requests
    • Keep records of customer interactions and transactions
    • Record details of inquiries, comments and complaints
    • Record details of actions taken
    • Prepare and distribute customer activity reports
    • Maintain customer databases
    • Follow up on customer request
    • Provide feedback on the efficiency of the customer service process

      • Tags

      Customer support, client care jobs

      Human resources, talent development, recruiting industry jobs

      Mid-level jobs

      Jobs in Lagos

      Jobs in Nigeria

      Customer support, client care jobs in Lagos

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