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Seniority (Customer support, client care)
© Fuzu Ltd
Sun King
Energy + 2 more
Description
You might be a strong candidate if you
- Have a Degree or its equivalent from a recognized institution in any related field.
- Have at least 1 years’ hands on experience in a related role.
- Have effective verbal, communication and people skills.
- Are able to demonstrate high levels of integrity with a proactive and positive attitude.
- Have a good customer centric attitude and focus.
- Have a team player spirit with high levels of flexibility.
- Possess good problem-solving skills.
- Have the ability to gauge client needs.
- Are Familiar with MS Excel and MS Word
Responsibilities
1. Inventory management
- Coordinate with warehouse to receive stock and keep track of inventory
- Issue out stocks to cash sales customers as per requirement
- Maintain an updated Goods Received and Goods Issued log online
- Perform daily cycle counts and monthly stock take
- Scan in and out Sun King inventory on a serial basis
- Communicate any inventory shortage, theft, or loss at the zonal warehouse
2. Reports
- Prepare daily on hand stock report for stakeholders use
- Report on daily issued out stock for replacement and or replenishment
3. Repairs
- Repairs and Spare Parts management
- Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
- Perform basic check on the faulty units before replacement
4. Store management
- Ensure the center is well maintained tidy and that the store arrangement is per SKU.
- Ensure neatness and good ambiance of the experience center at all times.
- Observation of safety procedures to avert hazards at the experience center.
- Welcome walk-in customers and provide assistance as necessary.
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