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Customer support, client care Jobs

32 jobs found

Oasis Outsourcing

Senior Customer Services Representative

Nairobi

• Kenya

Oasis Outsourcing

Kenya Customer Service Representative

Nairobi

• Kenya

Oasis Outsourcing

Costumer Service Agent

Nairobi

• Kenya

AAVA Brands Limited

Customer Service Manager

Lagos,

Port Harcourt,

Abuja

• Nigeria

+ 1 more
Accor

Waiter

Nairobi

• Kenya

Oasis Outsourcing

Team Leader – Call Center

Nairobi

• Kenya

Oasis Outsourcing

Customer Service Representative - HM

Nairobi

• Kenya

Absa Group Ltd

Customer Support Manager, Digital Banking

Nairobi

• Kenya

Oasis Outsourcing

Customer Service Representative - CS

Nairobi

• Kenya

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Oasis Outsourcing

Customer service Representative

Nairobi

• Kenya

Country / Region

KenyaNigeriaUganda

Profession

Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Construction,Customer support, client care,Design, arts,Electrical engineering,Energy, power,Engineering, architecture,Food, nutrition,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Sports, beauty, wellbeing,Teaching, training,Telecommunications,Transportation, logistics, driving,

Seniority (Customer support, client care)

Entry and Basic-level,Mid-level,

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Oasis Outsourcing

Outsourcing + 1 more

Senior Customer Services Representative

Nairobi • Kenya
Job details

Salary

Description
📢 We’re Hiring – Senior Customer Service Representative

📍 Onsite – Nairobi, Kenya

We’re looking for experienced Senior Customer Service Representatives with strong inbound support skills to join our team in Nairobi.

What we’re looking for:

✨ 2+ years of call center or customer service experience (preferably in a contact center).

✨ Fluent English with a neutral accent

✨ Ability to cover longer and critical shifts

✨ Strong background in inbound telephone support

What we offer:

🌟 Competitive compensation

🌟 Paid training & ongoing support

🌟 Career growth opportunities

🌟 Collaborative, people‑driven work environment


Responsibilities

What you’ll do:

✔ Handle inbound customer calls

✔ Process reservations, changes, cancellations, and refunds

✔ Provide accurate information on routes, schedules, fares, and policies

✔ Update customer information in the reservation system


Tags
Customer support, client careOutsourcing, leasingMid-levelKenya

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