Customer support, client care Jobs

32 jobs found

Optiven Limited

Customer Experience/PR & Communications Intern

Nairobi

Kenya

Closed for applications
iGaming and Sports Betting Solutions Company in Africa

Bilingual Marketing Support Specialist - French & English

Nairobi

Kenya

Closed for applicationsOnly on Fuzu
Kuda Bank

Supervisor - Contact Centre

Lagos

Nigeria

Closed for applications
CarePay

Customer Experience Internship

Nairobi

Kenya

Closed for applications
Kenafric Industries Limited

Customer Support & Engagement Officer

Nairobi

Kenya

Closed for applications
Kenafric Industries Limited

Customer Support & Engagement Officer

Nairobi

Kenya

Closed for applications
Kempinski Hotels

Front Desk Supervisor (Maasai Mara)

Nairobi

Kenya

Closed for applications
NTT Limited

Managed Services Client Delivery Specialist

Nairobi

Kenya

Closed for applications
Jalaram Medical Services

Client Relations Officer (CRO)

Nairobi

Kenya

Closed for applications

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Oasis Outsourcing

CUSTOMER IMPLEMENTATION SPECIALIST

Nairobi

Kenya

Closed for applications

Country / Region

Profession

Seniority (Customer support, client care)

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Optiven Limited

Real estate

Customer Experience/PR & Communications Intern

Closed for applications
Job details

Contract Type

Description

Key Requirements:

  • Bachelors degree in Customer Service, Public Relations, Communications, Marketing, Business Administration, or a related field.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation and professionalism.
  • Basic computer literacy, including MS Office and email communication.
  • Willingness to learn and work in a fast-paced environment.
  • Ability to work collaboratively in a team while maintaining a high level of professionalism.


Responsibilities
  • Lead generation and qualification by contacting prospective clients, introducing company property projects and assessing their interest and readiness to invest
  • Sales conversion and revenue generation through presenting property investment opportunities, handling objections, and closing sales or facilitating sales closures through the sales and marketing teams
  • Customer relationship management by maintaining consistent communication with prospects and clients to nurture leads and encourage repeat investments and referrals and guiding the customers through the sales process
  • Sales reporting and CRM management through maintain accurate records of customer interactions, sales activities and lead progress within the CRM system
  • Coordination with internal teams including sales and marketing teams to support marketing campaigns, schedule site visits and enhance the customer sales experience


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