Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field. Advanced degrees (e.g., MBA, MS).
  
• Strong technical expertise across a range of IT domains, including infrastructure, software development, cybersecurity, and data management.
  
• Strong knowledge of computer hardware, software, and operating systems (Windows, macOS, Linux).
  
• Familiarity with networking concepts such as TCP/IP, DNS, DHCP, and VLANs.
  
• Experience with Microsoft Office Suite and other productivity software.
  
• Excellent communication and customer service skills.
  
• Willingness to learn and adapt to new technologies and procedures.
  

Responsibilities

• Oversee the design, implementation, and maintenance of IT infrastructure, including networks, servers, storage, and cloud services.
  
• Ensure the security and integrity of IT systems and data through the implementation of robust cybersecurity measures and compliance with relevant regulations.
  
• Evaluate emerging technologies and trends to identify opportunities for innovation and improvement within the organization.
  
• Collaborate with other departments to understand their technology needs and develop solutions to enhance productivity and efficiency.
  
• Oversee the backend operations of the company's e-commerce platform, ensuring its smooth functioning, reliability, and scalability.
  
• Provide technical support to troubleshoot and resolve backend issues impacting e-commerce operations, collaborating with cross-functional teams as necessary.
  
• Install, configure, and maintain computer hardware, software, and peripherals.
  
• Assist in the administration and maintenance of network infrastructure, including routers, switches, firewalls, and wireless access points.
  
• Assist in the implementation of IT projects and initiatives.
  
• Maintain inventory of IT equipment and supplies.
  
• Provide training and guidance to end-users as needed.
  
• Manage software development projects and initiatives, including the selection of development methodologies, tools, and frameworks. Coordinate with internal teams and external vendors to deliver high-quality software solutions on time and within budget.
  
• Identify IT-related risks and vulnerabilities and develop strategies to mitigate them. Implement disaster recovery and business continuity plans to minimize the impact of IT disruptions.
  
• Collaborate with the IT team to implement and maintain security measures to protect against cyber threats.
  
• Document procedures and technical solutions for future reference.