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Financial Services
Description
Requirements:
- Understanding of the key technical concepts in I.T, Electronic Payments and Digital Services.
- Programming knowledge and experience is an added advantage
- 3-8 years’ experience in Software development, System Integration or Application Support role
Responsibilities
- Respond to external and internal support within agreed SLA terms
- Provision of second level support for Ecommerce Applications
- Provision of second level support for failed transaction root cause analysis
- Interface with Developers to scope implementation
- Documentation of Product Requirement Document and Functional
- Requirements
- Testing and deployment of fixes, and product features
- Documentation of system incidence and issue resolution
- Testing of APIs with Postman
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