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Rainforest Alliance
Non-profit + 1 more
Description
Requirements
- 2+ years of experience in travel, safety or security, especially at a global nongovernmental organization.
- Experience and working knowledge of Duty of Care platforms (Healix, ISOS, Global Guardian, Crisis24) Office 365, Salesforce, RFP Platforms, SharePoint.
- 2 years' Request for Proposal management experience.
- 2 years' general experience in administration of database management.
- Handle sensitive matters professionally.
- English C1 level required.
- Proficiency in Spanish or French.
Responsibilities
- Support the development, maintenance, and dissemination of travel, safety and security policies, procedures, and guidance materials across the organization to promote alignment with industry best practices.
- Assist in coordinating with internal departments and regional teams to ensure global alignment of safety and security suite of policies and procedures.
- Maintain and update Duty of Care database, including management of staff profiles and static assets.
- Support the management and coordination of third-party vendors, including insurance brokers, Duty of Care providers, security consultants, and travel vendors, including scheduling meetings, tracking deliverables, and maintaining documentation.
- Conduct background research and assist with preparation of security guidance, risk assessments, country risk summaries, and briefing materials to support project teams, events, and field operations.
- Maintain and update organizational resources related to travel safety, security guidance, and security tools for staff.
- Assist with preparation and coordination of Crisis Management Team and Incident Management Team activities, including maintaining contact lists, documenting procedures, supporting exercises, and assisting with incident documentation.
- Assist in the development and delivery of internal trainings and resources related to travel safety, crisis management, and security awareness.
- Help troubleshoot operational issues related to the portfolio by responding to staff inquiries and escalating complex issues to the manager.
- Provide responsive internal support to staff seeking guidance related to travel safety, security procedures, or Duty of Care resources.
- Support the organization's RFP management process by serving as a point of contact with Human Resources for related questions and issues, and by reviewing and publishing RFPs on behalf of colleagues in accordance with internal procedures.
- Administrator for Docusign account and relationship.
- Assist in the administration of the managed travel program.
- Support sanctions compliance across organization.
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