Must have technical / professional qualifications:

• Bachelor’s degree in Finance, Economics, Business Administration, Technology, or a closely related discipline from a recognized institution.
  
• Postgraduate qualification such as an MBA or Master’s degree in Finance, Strategy, Innovation, or Digital Transformation is strongly preferred.
  
• 12+ years of progressive experience in financial services, fintech, digital banking or investment products, with exposure to large scale portfolios.
  
• Demonstrated senior leadership experience managing multidisciplinary teams and leading managers within complex, fast paced environments.
  
• Proven track record of designing, launching, and scaling digital and platform led financial solutions, ideally within ecosystem or partnership driven models.
  
• Solid understanding of fintech innovation, emerging technologies, and digital platforms, with the ability to translate innovation into commercial value.
  
• Sound knowledge of regulatory, compliance, risk, and governance frameworks applicable to fintech solutions within regulated environments
  
• Strong commercial and financial acumen, with experience driving growth, profitability,pricing optimization, and customer lifetime value.
  
• Advanced analytical and strategic thinking capabilities, with the ability to leverage data, insights, and customer analytics to inform decision making and execution
  

Strategy & Vision Leadership

• Define the end-to-end strategy and long-term vision for next-generation fintech solutions and insurance, aligned to Financial Services objectives.
  
• Translate enterprise strategy into clear, executable roadmaps — identifying new growth opportunities across digital savings, insurance, investments, and emerging fintech.
  
• Prioritise investments based on value, risk, and scalability, driving market leadership through differentiated propositions.
  

Fintech Portfolio Management

• Own end-to-end performance of the fintech portfolio — wealth (digital savings, investments, and digital assets), insurance — including P&L, pricing, and value proposition design.
  
• Drive sustainable profitability and portfolio growth while monitoring adoption, usage, and customer lifetime value (CLV).
  
• Optimise product mix and bundling, taking corrective action on underperforming products decisively.
  

Product Innovation & Digital Enablement

• Lead development of next-generation, wealth, insurance and digital solutions; incubate new fintech models and platform-led propositions.
  
• Leverage emerging technologies to enhance customer experiences and drive rapid innovation through agile product development.
  
• Transition successful pilots into scalable, production-grade offerings within defined time-to-market targets.
  

Digital Products & Platforms Leadership

• Own the digital product roadmap and platform architecture, ensuring scalable, API-led capabilities underpin the fintech portfolio.
  
• Partner with Fintech Platforms Product & Innovation Lead to deliver reusable infrastructure that accelerates speed-to-market
  
• Embed UX excellence and reliability standards across all digital touchpoints.
  

Risk, Compliance & Governance

• Own the governance framework for all fintech innovations — ensuring regulatory compliance, risk controls, and audit readiness are embedded by design, not afterthought.
  
• Partner with the Risk, Compliance & Governance Lead to define risk appetite thresholds and manage operational, financial, and conduct risks.
  
• Engage proactively with regulators, balancing innovation speed with control and resilience.
  

Customer-Centricity & Data

• Champion customer-first design across all products; embed personalisation, segmentation, and contextual engagement.
  
• Leverage advanced analytics to drive decision-making — using data to optimise product performance, refine targeting, and enable predictive insights for growth.
  
• Partner with Data teams to scale analytical capabilities and improve customer lifetime value.
  

Ecosystem Partnerships

• Lead and manage the Ecosystem Partnerships function, building and governing strategic relationships with fintechs, platforms, and third-party providers.
  
• Enable integrated delivery across tribes and squads; resolve cross-functional dependencies.
  

People Leadership & Capability Development

• Lead and inspire high performing, multidisciplinary teams
  
• Build deep expertise in fintech, wealth, insurance and digital finance
  
• Develop future leaders through coaching and succession planning
  
• Foster a culture of innovation, agility, and ownership
  
• Drive performance management and accountability
  
• Support continuous learning and capability uplift
  

Agile Leadership & Delivery Governance

• Lead empowered cross-functional squads aligned to shared OKRs, with clearly defined decision rights, accountability structures, and escalation protocols.
  
• Champion iterative delivery and hypothesis-driven experimentation, balancing execution speed with regulatory, risk, and operational guardrails.
  
• Enable transparent progress tracking through sprint reviews and performance rituals, fostering a culture of ownership and outcome-based performance.