Qualifications

• Diploma or Degree in Finance, Business Administration, Real Estate, Property Management, or a related field (preferred).
  
• Previous experience in property management or facilities management.
  
• Strong organisational and administrative skills with close attention to detail.
  
• Good communication and customer service skills.
  
• Proficiency in basic reporting and office systems.
  
• Proactive, reliable, and able to work well within a team.
  
• Must be based in Nairobi.
  

Property Management Functions

• Oversee the day-to-day management and administration of residential properties.
  
• Manage tenant onboarding, lease administration, renewals, and exit processes.
  
• Handle tenant and landlord enquiries professionally and efficiently.
  
• Support rent collection processes, reconciliations, and preparation of management reports.
  
• Maintain accurate property records, tenant files, and lease documentation.
  
• Conduct regular property inspections and ensure compliance with agreed standards.
  

Facilities Management Functions

• Oversee all property maintenance and ensure buildings are kept in excellent operational condition.
  
• Coordinate preventive and reactive maintenance across electrical, plumbing, HVAC, security, and general works.
  
• Manage contractors, suppliers, and service providers, ensuring quality, cost control, and timely delivery.
  
• Ensure compliance with health, safety, and statutory requirements across all properties.
  
• Respond to and resolve facilities-related issues promptly and effectively.
  
• Maintain maintenance schedules, service records, and compliance documentation