Customer Service Assistant Jobs

34 jobs found

DHL Kenya

Sales Trainee

Nairobi

Kenya

inABLE

Disability Etiquette Trainer Consultant

Nairobi

Kenya

Oasis Outsourcing

Customer Service Representative - Agent

Nairobi

Kenya

Deloitte Nigeria

Clinical Clerks/Medical Coder

Abuja

Nigeria

Absa Group Ltd

Branch Manager, Nyali Mombasa

Nairobi

Kenya

Oasis Outsourcing

Kenya Customer Service Representative

Nairobi

Kenya

Flowers Kenya

Digital Marketing Assistant

Nairobi

Kenya

Only on Fuzu
WTS Energy

Rotary and Fixed Wing Superintendent

Port Harcourt

Nigeria

Uganda Electricity Distribution Company Limited (UEDCL)

Technicians O&M

Kampala

Uganda

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GIZ KE

Finance Intern - Climate Sensitive Agriculture & Pastoralism in Northern Kenya (CLAP)

Nairobi

Kenya

Only on Fuzu

Country / Region

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DHL Kenya

Transportation + 2 more

Sales Trainee

Job details

Contract Type

Description

Education Level

  • Bachelor’s Degree or equivalent experience/qualification

Experience Level

  • less than 2 years


Responsibilities

In this Sales Trainee position

  • Administer sales sub function plans and processes to deliver business growth, profitability and enhance customer retention for a defined area/ territory in line with business strategy, financial objectives, Group guidelines and policies.
  • Administer sales plans covering sales forecasts, revenues, costs and budgets for a defined area/ territory.
  • Administer sales, marketing, customer retention, advertising, pricing and distribution plans for the territory/area.
  • Strengthen commercial exposure- Include participation in customer meetings, joint sales visits, and exposure to the quotation and negotiation process.
  • Assist formulate concept to manage critical pricing policies, monitor profitability against targets and manage price re-negotiation.
  • Perform reconciliation of sales, revenues and costs against forecasts to identify problem areas.
  • Identify and highlight improvement areas based on pipeline reporting in collaboration with sales effectiveness.
  • Apply prescribed processes to research market trends and customer requirements and support translation of products/ services into solutions to meet their needs.
  • Support coordination to implement customer strategies, contract negotiations, cross selling activities and supply chain management processes.
  • Administer sales support processes and tools to ensure sales force effectiveness.

Stakeholders

  • Explain facts, policies and practices related to job area.
  • Support and interact primarily with colleagues of own sub-function.
  • Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge.

Management Responsibility

  • Individual contributor without direct responsibility for leading others.


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