Requirements

• Minimum of 1–2 years’ experience in furniture retail sales.
  
• Strong track record in sales, client engagement, and deal closure.
  
• Excellent interpersonal, communication, and presentation skills.
  
• Self-motivated, proactive, and entrepreneurial mindset.
  
• Team player with the ability to collaborate across departments.
  
• High sense of responsibility, integrity, and business ethics.
  
• Strong client orientation with a solution-driven approach.
  
• Ability to engage confidently with high-end clients and customize solutions to their needs.
  
• Well-versed in CRM practices for maintaining and strengthening client relationships.
  

Sales & Lead Generation

• Generate leads and maintain a healthy sales pipeline to meet and exceed set targets.
  
• Follow up with clients on promotions, offers, and product availability.
  
• Achieve monthly sales targets set by the company.
  

Client Engagement

• Welcome and engage clients in the showroom, identify their needs, and recommend suitable products and solutions.
  
• Prepare and deliver product demonstrations with the support of the technical team.
  
• Collaborate with designers/Visual Merchandisers to create layouts and mood boards for customized client solutions.
  
• Conduct client site visits and take accurate site measurements where required.
  

Quotations & Order Processing

• Prepare accurate quotations based on client specifications and follow up until deal closure.
  
• Confirm product availability and manage order booking.
  
• Negotiate effectively with clients to finalize sales.
  

Invoicing & Delivery

• Process client payments in compliance with company policies.
  
• Liaise with the front desk and warehouse teams to ensure timely and accurate deliveries.
  
• Serve as the main point of contact for clients, resolving issues during or after delivery.
  

Client Relationship Management

• Build and maintain long-term relationships with new and existing clients.
  
• Provide after-sales support and gather customer feedback on products and services.
  
• Address and escalate client concerns, ensuring timely resolutions.
  
• Update client database with accurate and up-to-date information.
  

Showroom & Policy Support

• Assist Visual Merchandisers in setting up attractive showroom displays.
  
• Adhere strictly to company sales policies, procedures, and payment terms.
  
• Share feedback and recommendations with the Branch Manager to improve sales operations.