• Minimum 6 months of experience in administrative, back-office, or similar roles (assistant profiles are welcome).
  

• Strong attention to detail is a must.
  

• Ability to work fast and accurately.
  

• Excellent communication and interpersonal skills.
  

• Strong organizational and documentation management skills.
  

• Ability to handle confidential and sensitive information responsibly.
  

Key Responsibilities

• Send medical records requests to healthcare providers.
  

• Follow up consistently with providers regarding pending requests.
  

• Communicate with providers via phone calls, emails, messages, or other available channels.
  

• Maintain confidentiality and protection of all medical records and sensitive information.
  

• Properly label, organize, and store medical records, bills, and related documentation.
  

• Provide status updates to attorneys, Case Managers, and/or Paralegals regarding document requests.