We are looking for an exceptional individual to join our team as a HR Administration Manager (Talent Operations Manager). The role holder will handle the following responsibilities:

• Provide leadership to the talent operations team
  

• Overall HR Administration
  

• Overall Office Management
  

• IT Administration
  

We are looking for an exceptional individual to join our team as a HR Administration Manager (Talent Operations Manager). The role holder will handle the following responsibilities:

• Provide leadership to the talent operations team
  

• Overall HR Administration
  

• Overall Office Management
  

• IT Administration
  

1. Leadership
   

• Support, lead and coach the team in problem-solving, implement immediate actions, develop corrective actions and implement preventive actions assigned.
  

• Motivate and coach your team and ensure they are accountable for work quality, timeliness
  

• Identify, create and implement development plans for the Talent Operations team
  

• Lead team resourcing (staff planning, leave planning, succession planning)
  

   2. HR Administration.

• Standardize and regularly update all key processes of Talent Operations, measure performance (quality, timeliness, customer feedback) of all major processes and undertake improvement initiatives
  

• Work with colleagues to identify the pain points in the administrative processes (contracts). and generate teammate-centered improvements that remove bottlenecks
  

• Payroll; Primary point of contact on all matters payroll, this includes reviewing final payments for accuracy and compliance with labour laws. Coordinate with Accounts Manager and Director in preparation of monthly payroll.
  

• Statutory payments and compliance; Ensure the organization has up-to-date compliance NSSF, NHIF, and NITA compliance certificates filed by Talent Operations specialist and assist in resolving any Group Life schemes, Group Personal Accidents schemes, etc. Manage all insurance schemes’ benefits contracts and assure high-quality coverage for all staff. Ensure that all benefits have been renewed on time, employees are sensitized to the benefits provided by the company and drafting benefits guidelines in collaboration with the communication team challenges encountered during the process.
  

• Benefits: Manage employee benefit plans/programs e.g. Pension schemes, Staff Medical schemes,
  

• Casuals management; Ensure casuals have been paid in a timely manner, issues raised are resolved in a timely manner and the company is compliant with all applicable laws and regulations governing casuals engagement.
  

• Employee data and documentation; Ensure all employees have contracts, all correspondence letters are shared in a timely manner, casuals and fellows transitions are done as requested, ensure HRIS and physical employee files are up to date, and requested reports are submitted in a timely manner.
  

• Ensure Onboarding is well integrated with functional onboarding and ensure sessions for all new employees have been planned and conducted as well as management of staff exits
  

     3. Office Management for all offices

• Developing, reviewing, and improving administrative procedures and systems and devising ways to streamline processes
  

• Facilities Management; In charge of office management including budgets, supplies, and remote/hybrid working needs.
  

• Oversee facilities services and maintenance activities
  

• Organize and supervise other office activities (recycling, renovations, event planning, etc.)
  

• Library Management
  

• Ensure the company phone is used appropriately and the message conveyed to teammates
  

• Management of incoming mails and postal company box to ensure payment has been done
  

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
  

• Prepare the department budget and develop a tool for cost control.
  

• Monitor costs and expenses to assist in budget preparation
  

• Manage office petty cash
  

     4. IT Administration.

• Reviewing equipment purchase plans with the IT, Talent, and the finance/procurement team to ensure teammates have the tools needed to perform their work.
  

• Managing IT internet service providers' payments.
  

     5. Additional duties

• Supervise all travel and hotel arrangements for staff and visitors as requested.
  

• Emergency Task Force; attend meetings and implement policies
  

• Attend team leadership meetings as a way to receive team objectives and work with the General manager to break down team objectives into manageable tasks
  

• Ensure operations adhere to policies and regulations
  

    Qualifications

• Bachelor’s degree in human resources management, business administration, or a related field.
  

• Minimum of 5-7 years experience in human resources.
  

• Ability to work with managers to assess complex issues pragmatically.
  

• Ability to define problems, establish facts, analyze situations and make decisions.Good understanding of labor laws
  

• Excellent organizational skills and ability to prioritize
  

• Interpersonal with good communication skills
  

• Strong understanding of confidentiality as it relates to Human Resources
  

• Must be approachable and helpful.
  

• Strong critical thinking skills.
  

• Good ethical judgment.
  

• Proficiency using Microsoft Office Suite
  

• A team player with leadership skills
  

     Job Location

Nairobi (Hybrid)