Develop, implement, and enhance the operational risk management framework, policies, and procedures in line with regulatory guidelines and industry best practices.

Monitor and report key operational risk exposures and trends to senior management and risk committees.

Conduct operational risk assessments, including Risk Control Self-Assessments (RCSA) across business units.

Identify key risk indicators (KRIs) and ensure continuous monitoring of operational risk exposures.

Analyze risk events, root causes, and propose mitigation strategies to reduce operational risk incidents.

Establish and maintain an operational risk event reporting and loss database.

Investigate operational risk incidents and near misses, identifying lessons learned and recommending control enhancements.

Ensure compliance with regulatory requirements, including CBK and Basel II/III operational risk guidelines

Support the implementation of business continuity plans (BCP) and disaster recovery strategies.

Assist in crisis management planning, ensuring business resilience in the face of operational disruptions.

Conduct training and awareness programs on operational risk management for bank employees.

Promote a risk-aware culture through workshops, campaigns, and knowledge-sharing sessions.

Prepare and present operational risk reports to senior management, risk committees, and regulators.

Track and follow up on the implementation of corrective actions arising from risk assessments and incidents.