Strategic Responsibilities

Contribute as appropriate to the performance of the function and the overall achievement of the Bank’s strategic objectives.

Technical and Operational Responsibilities

1. Provide efficient and effective customer care.

2. Monitor daily drawdown and reversal of Intraday Liquidity Facilities (ILFs) DhowCSD and KepssRTGS Systems.

3. Verify details of CBK Overnight Lending to commercial banks (Lender of last resort/Discount Window) in DhowCSD System.

4. Effect changes to the CBK Discount Window rate in the systems as per MPC releases.

5. Update the Central Bank Rate (CBR) and the CBK Discount Window on the Central Bank website.

6. Generate reports to monitor compliance with Cash Reserve Ratio (CRR) requirements by Commercial Banks and Microfinance Banks.

7. Input details or provide first level approval of charges and penalties levied on Commercial Banks.

8. Provide first level approval for funds transfer transactions from other sections in Banking Divisions.

9. Monitor liquidity flows among the KEPSS/RTGS participants.

10. Generate reports for presentation at the MPMC meetings.

11. Participate in MPMC activities and provision of information on Banking Operations.

12. Implement MPC decisions affecting Banking Divisions.

13. Respond to correspondence/customer queries through various channels such as emails, telephone calls, and letters.

14. Escalate issues, queries and complaints from customers that may need further consultation.

15. File transactions documents.

16. Implement audit recommendations.

17. Provide input into the systems requirements during implementation of systems.

18. Participate as inputter or first level approver in the testing of systems that affect Banking functions.

Other Responsibilities

1. Audit tellers cash tills at the close of business.

2. Assist in preparation of the Banking Strategic Plan.

3. Assist in preparation of yearly budget for Financial Institutions Operations Section.

4. Provide information for input into the Training Plan.

5. Maintain working relationships with appropriate external parties including Government. departments, County Governments, commercial banks and other financial institutions.

6. Comply with the Bank policies, procedures, guidelines and internal controls.

7. Perform any other task as may be assigned from time to time.