Customer Service Jobs

207 jobs found

Optiven Limited

Telesales Executive

Nairobi

Kenya

Kara-Tunga

Waiter / Waitress

Kaabong,

Moroto

Uganda

Oasis Outsourcing

Lead Generation & Appointment Setter (Sales) - Nairobi

Nairobi

Kenya

Sun King

Territory Distribution Manager

Nairobi

Kenya

CBRE Excellerate

Facilities Manager

Nairobi

Kenya

Java House Africa Ltd

Logistics Operator

Nairobi

Kenya

FINCA Uganda

Direct Sales Representatives

Iganga,

Mukono,

Jinja

Uganda

+ 19 more
SAFARICOM

Support Engineer - Financial Services IT

Nairobi

Kenya

Cairo Bank Uganda

Direct Sales Representatives

Kampala

Uganda

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Danco Capital Limited

Hub Lead- Mombasa

Mombasa

Kenya

Country / Region

Profession

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Optiven Limited

Real estate

Telesales Executive

Job details

Contract Type

Description

Qualification and Experience Requirements

  • Diploma or Bachelor’s degree in Business Administration, Marketing, Sales, Real Estate or any related field
  • Professional sales training or certification is an added advantage
  • Membership to a professional body.
  • At least 2 – 3 years’ experience in telesales, call center sales or real estate sales
  • Proven track record of achieving or exceeding sales targets
  • Experience working with CRM system and customer databases
  • Strong persuasion, negotiation and closing skills
  • Ability to work under pressure in a target driven sales environment
  • Ability to collaborate effectively with marketing teams and BDM teams

Competency Requirements

  • Strong sales, negotiation and persuasion skills
  • Excellent verbal communication and presentation skills
  • Customer relationship management skills
  • Ability to influence customer decision making and close sales
  • High resilience and ability to work under pressure
  • Strong organizational and time management skills
  • Team collaboration and interpersonal skills
  • Attention to details and strong record keeping abilities
  • Computer skills: Microsoft Word, Microsoft Excel, Adobe, PowerPoint.


Responsibilities
  • Lead Generation and Prospecting – Identify and reach out to potential customers through outbound calls and follow ups and marketing leads in order to generate new sales opportunities and qualified prospects
  • Sales Conversion and Revenue Generation – present company property investment opportunities to prospects, handle customer objections and guide clients through the buying process to achieve sales closures
  • Customer Relationship Management: build and maintain strong relationships with prospects and existing clients through consistent engagement, follow-ups and professional customer service
  • Sales Reporting and CRM Management: Maintain accurate records of calls, sales activities and customer interactions in the CRM system and prepare daily, weekly and monthly telesales reports
  • Coordination with sales and Marketing Team: Work closely with the sales and marketing teams to support lead generation campaigns, schedule site visits and ensure seamless customer onboarding
  • Standards and compliance: Ensure adherence to company sales policies operational procedures and ethical selling practices.
  • Any other responsibilities assigned.


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