• Degree in Education or related professional qualifications.
• Minimum of 2 years of work with Learning Experience Design working in a fast paced environment
• Comfortable working with data analysis and writing reports
• Strong orientation to team culture and cross-functional work
• Excellent interpersonal and communication abilities; exceptional listening, written and verbal skills.
• Excellent in delivering trainings
• Experience in conducting experiments and A/B prototypes
• Ability to conduct user research and development to inform products
• A strong combination of innovativeness and creativity with a keen eye for detail.
Curriculum Materials Design for Program Components - 50%
Program//Products:
• Offer support to timely, quality session design as assigned.
• Lead design and implementation of induction ToTs for Program Officers and Youth Leaders.
• Supporting other departments with content design as and when needed.
• Collect user feedback to inform product design.
Cell-Ed:
• Lead on CellEd script writing and offers timely and quality script recording support for the different characters that may be assigned.
OoSY:
• Offer support to timely quality session design as assigned.
• Support Design Hub as and when needed or requested by the hub leads
Design Hub
• Offer support to global design session and Design Hub priorities as assigned
Design Content training - 20%
• Support on Mentor training & Induction through session observations plus training quality assurance
• Undertake and complete the design skill capacity building programs in the Design Hub
• Provide feedback to trainers to ensure high quality facilitation standards.
• Build Learning Mentor Support system through scripting and voicing of lessons for the mentors- delivered online through WhatsApp
• Share monthly facilitation tips on Design Products with mentors through Peer circles and mentor mass communication channels.
• Take a lead on small experiments and monitor implementation to ensure quality experiment design delivery.
• Document the experiment's implementation journey, meeting notes, decisions and iterations to support future reference.
• Provide updates on the experiment's implementation progress including obstacles and proposed solutions to overcome them to D&L Manager
Product quality assurance Tracking & Learning & data analysis 20%
• Observation of program delivery to inform quality control.
• Proposing design changes based on learnings from program implementation.
• Leading retrospective/ post mortem meetings for different program Products.
• Documentation of program design changes overtime.
• Observing quality of virtual training inline with established training frameworks like FASTER, IS STUCK etc.
• Organizing, implementing, and reporting on learning panels with end users such as scholars and Mentors.
• Organizing, and coordinating the implementation of program learning and documentation through the Internal Advisory Board IAB
Learning and Data Analysis
• Participate in the design, and coordination of the Program Learning Agenda.
• Draft survey questions and share feedback for learning plus incorporate feedback for the program model improvement.
• Design learning tools for data collection including surveys through google forms.
• Conduct surveys with the selected sample group within the required timelines while liaising with other departments for logistics and other resources needed for the activities.
• Analyze both quantitative and qualitative data and report on the same for learning purposes.
• Proactively build team capacity by delegation of new tasks and training to close capacity gaps.
• Support in coordinating and organizing implementation of small program experiments
User-research on youth needs & LEC content to inform product-10%
• Assessing the current product needs gaps within the department to ensure youth are developing/starting strong businesses.
• Liaise and communicate with managers and recommend potential programs based on the departmental needs in line with the learning agenda.
• Designing and developing innovative training programs that are specifically targeted at helping the workforce reach their maximum potential.
• Participating in impact unit team meetings while tracking the results and maintaining detailed records of the designed product.
• Making new recommendations as new data is unearthed on the dashboard for continual training improvement and refinement.
• Coach junior designers to boost their capacity in research and development to ensure that the EARN,SAVE,ACT framework is achieved with evidence of youth business start-ups
