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Customer support, client care Jobs for Mid-level in Africa

10 jobs found

Tech Care for All (TC4A)

Customer Support Officer

Nairobi • Kenya
Closed for applications
Safari Park Hotel

Housekeeping Supervisor

Nairobi • Kenya
Closed for applications
Old Mutual

Team Leader Customer Experience

Kampala • Uganda
Closed for applications
Deutsche Post DHL Group

Customer Contact Centre Advisor - Mandarin

Lagos • Nigeria
Closed for applications
MTN Nigeria

Team Lead - Customer Operations Walk In

Port Harcourt • Nigeria
Closed for applications
Mars

Maua Customer Development Representative

Nairobi • Kenya
Closed for applications
Basigo

Customer Experience Manager

Nairobi • Kenya
Closed for applications
The Nairobi Hospital

Customer Experience Assistant

Nairobi • Kenya
Closed for applications
Mogo Kenya Limited

Debt Collection Call Center Team Lead

Nairobi • Kenya
Closed for applications

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Central Bank of Kenya

Senior Officer, Helpdesk and Customer Service, Digital Channels

Meru • Kenya
Closed for applications

Country / Region

KenyaNigeriaUganda

Profession (Mid-level)

Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Construction,Customer support, client care,Design, arts,Electrical engineering,Energy, power,Engineering, architecture,Food, nutrition,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Sports, beauty, wellbeing,Teaching, training,Telecommunications,Transportation, logistics, driving,

Seniority (Customer support, client care)

Entry and Basic-level,Mid-level,Senior-level,

© Fuzu Ltd

Kenya/Nairobi/Customer support, client care
Tech Care for All (TC4A)

Computers + 1 more

Customer Support Officer

Closed for applications
Nairobi • Kenya
Job details

Contract Type

Description

Requirements

- Bachelor’s degree, or equivalent professional experience

- 2–3 years in customer support, customer success, or a comparable user-facing role

- Experience supporting a SaaS or digital platform

- Excellent written communication; calm, patient, problem-solving mindset

- Comfortable with help desk and CRM tools (Zendesk, Freshdesk, Intercom, HubSpot or

similar)

- Strong organization and ability to manage high ticket volumes without losing quality

- Excellent written and spoken English

- Familiarity with healthcare professional workflows or medical terminology

- Basic data fluency (Excel/Sheets) for tracking trends


Tags
Customer support, client careComputers, software development and servicesMid-levelKenya

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