Customer support, client care Jobs for Mid-level in Africa

23 jobs found

The Tamarind Group

Housekeeping Supervisor

Nairobi

Kenya

Closed for applications
Sybyl

Account Manager (SACCO)

Nairobi

Kenya

Closed for applications
Oasis Outsourcing

Team Leader

Nairobi

Kenya

Closed for applications
M-KOPA

Customer Operations Officer - eMobility

Nairobi

Kenya

Closed for applications
Novotel

Housekeeping Supervisor

Nairobi

Kenya

Closed for applications
Hazina SACCO Society Ltd.

Customer Care Assistant

Nairobi

Kenya

Closed for applications
Hazina SACCO Society Ltd.

Marketing Assistant

Nairobi

Kenya

Closed for applications
Visa

Consulting Manager

Lagos

Nigeria

Closed for applications
DFCU Bank

Service Management Officer

Kampala

Uganda

Closed for applications

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DFCU Bank

Manager – Customer Experience

Kampala

Uganda

Closed for applications

Country / Region

Profession (Mid-level)

Seniority (Customer support, client care)

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The Tamarind Group

Restaurant + 2 more

Housekeeping Supervisor

Closed for applications
Job details

Contract Type

Description
Requirements
  • Diploma in Housekeeping Operations or a related field.
  • Minimum of 5 years' experience in a supervisory role within a housekeeping department, preferably in hospitality or restaurant operations.
  • Strong knowledge of hospitality operations systems and cleaning protocols.
  • Excellent leadership, communication, and organizational skills.
  • Close attention to detail and commitment to maintaing quality standards.


Responsibilities
  • Supervise and coordinate daily housekeeping activities across all restaurant areas, ensuring high standard of cleanliness and hygiene.
  • Develop and implement cleaning schedules, routines and standard operating procedures(SOPs).
  • Monitor the proper use of cleaning equipment, chemicals and supplies to minimize wastage and ensure safety compliance.
  • Train, mentor, and supervise housekeeping staff to maintain high performance and service standards.
  • Collaborate closely with restaurant management and kitchen teams to support efficient daily operations.
  • Ensure compliance with all health, safety, sanitation, and statutory regulations.
  • Promote a strong culture of cleanliness, discipline, and attention to detail within the housekeeping team.


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