Vivo Energy Kenya
Customer Service Coordinator
Nairobi • Kenya
Closed for applications
Ascentech Services Limited
Customs Documentation Manager
Lagos • Nigeria
Closed for applications
Maersk Line
Customer Success Partner - Reefer/FMCG
Nairobi • Kenya
Closed for applications
Sun King
Contact Center Executive (Degodia Speaking)
Nairobi • Kenya
Closed for applications
Sun King
Contact Center Executive (Rendile Speaking)
Nairobi • Kenya
Closed for applications
Sun King
Contact Center Executive (Samburu Speaking)
Nairobi • Kenya
Closed for applications
Sun King
Contact Center Executive (Gabra Speaking)
Nairobi • Kenya
Closed for applications
Sun King
Contact Center Executive (Boran Speaking)
Nairobi • Kenya
Closed for applications
M-Gas
Call Centre Agents (Entry Level)
Kisumu • Kenya
Closed for applications
Get personalised job alerts directly to your inbox!
Influx. Inc
Customer Service Representative
Nairobi • Kenya
Closed for applications
Top cities with open vacancies
Jobs in Nairobi, Jobs in Lagos, Jobs in Kampala, Jobs in Kisumu, Jobs in Port Harcourt, Jobs in Lamu, Jobs in Abuja, Jobs in Ibadan, Jobs in Uyo, Jobs in Meru, Jobs in Mombasa, Jobs in NakuruProfession
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Customer support, client care,Design, arts,Electrical engineering,Energy, power,Engineering, architecture,Food, nutrition,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Sports, beauty, wellbeing,Teaching, training,Transportation, logistics, driving,
Industry (Customer support, client care)
Banking, microfinance, insurance,Computers, software development and services,Consulting, business support, auditing,Electronics,Energy, utilities, environment,Finance & FinTech,Financial Services,Health care, medical,Manufacturing,Non-profit, social work,Outsourcing, leasing,Retail, wholesale, FMCG,Telecommunications,Transportation, logistics, storage,
Seniority (Customer support, client care)
© Fuzu Ltd
Vivo Energy Kenya
Energy + 2 more
Description
The purpose of this role is to provide efficient customer service and operational support across the Order-to-Cash process, ensuring accurate order processing, effective customer communication, timely issue resolution, and high levels of customer satisfaction while supporting overall business operations and service delivery targets.
Knowledge, Skills & Qualifications:
- University Graduate
- Previous experience in Customer Service
- Fluency and Proficiency in English & Kiswahili
- Multi-tasking
- Problem solving
- Team player
Responsibilities
- Telephony (Customer Communication)
- Customer Order to Cash Process (Local & Exports)
- Retail Order Pre-Planning (MPP/CSR)
- Ve Serve support
- Retail Automation & Consignment Stocking
- Maintenance of Customer Sites (Retail, Commercial & Lubes)
- Customer Master Data Management (MRD/MDG)
- Customer Complaints & Feedback Management (CSI)
- Card Centre & Customer Support
- Helpdesk, Business Support & Records
- Special Support to Key Customers
- Other duties and Support as requested.
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.