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Deutsche Post DHL Group
Transportation + 2 more
Description
Education
University degree in Engineering, Economics, or Science or equivalent practical education (preferably Data focused mindset)
Expected Years of Experience
· 3+ years as business/data analyst role or higher
· Global, Regional or country experience
· Familiarity with DHL ACS, KPIs specific to the cargo industry, Global SOP and IT/Reporting systems
· Demonstrable software user experience
· Advanced statistical analysis skills with the ability to analyse data, identify trends and formulate proposals
Responsibilities
· Creation and analysis of diverse reports/ dashboards/ scorecards using multiple data sources and multiple data analysis tools to address complex operational questions, supporting our ACS Service Quality/Network Operations functional Teams and monitoring 3rd Party Handling.
· Production of ad-hoc reports as requested by Senior Management
· Identifying the needs for new data according to business requirement
· Documenting, obtaining approval and logging Change Request to the created content
· Maintenance and enhancement of existing reports
· Acting as Data steward/champion for ACS Global related digitalization reporting (ex. Power BI)
· Ensuring adherence to data policies and standards within the ACS Community
· Ongoing support for the users of the information at all levels of seniority and across multiple functions (E.g. Global / Regional/ Country decision makers, A·ACS Sales, ACS Capacity, Net Ops functions)
· Creation of documentation to enable effective communication to user community
· User acceptance testing and implementation support to ensure quality is maintained
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