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Senior Associate, Enterprise Account Management

Closing: Jun 6, 2024

7 days remaining

Published: May 16, 2024 (15 days ago)

Job Requirements

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Job Summary

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Required Competencies and Skillset to be a waver

  • Bachelor’s Degree in Business or relevant field required.
  • 4 - 6 years of proven experience in enterprise account management, preferably in the financial technology industry
  • Strong understanding of payment solutions, financial services, and e-commerce platforms.
  • Exceptional communication, negotiation, and presentation skills
  • Ability to build and maintain strong relationships with key stakeholders
  • Analytical mindset with the ability to understand complex business requirements and propose suitable solutions
  • Result-oriented, self-motivated, and able to work effectively in a fast-paced environment
  • Strong organizational skills and attention to detail.
Responsibilities


Required Competencies and Skillset to be a waver

  • Bachelor’s Degree in Business or relevant field required.
  • 4 - 6 years of proven experience in enterprise account management, preferably in the financial technology industry
  • Strong understanding of payment solutions, financial services, and e-commerce platforms.
  • Exceptional communication, negotiation, and presentation skills
  • Ability to build and maintain strong relationships with key stakeholders
  • Analytical mindset with the ability to understand complex business requirements and propose suitable solutions
  • Result-oriented, self-motivated, and able to work effectively in a fast-paced environment
  • Strong organizational skills and attention to detail.
  • Develop and maintain strong relationships with enterprise-level clients, thoroughly understanding their business model, needs and challenges
  • Support revenue growth by identifying upsell and cross-sell opportunities within existing accounts.
  • Collaborate with internal teams to ensure successful onboarding, implementation, and ongoing support for enterprise clients.
  • Act as the primary point of contact for key accounts, addressing their queries, concerns, and escalations promptly and effectively.
  • Stay updated on industry trends and competitors’ offerings to provide strategic recommendations to clients.
  • Prepare regular reports and presentations for clients, showcasing the value proposition of Flutterwave’s solutions.
  • Collaborate with the sales and marketing teams to identify potential enterprise clients and develop tailored pitches and proposals.
  • Work closely with product development teams to provide client feedback and contribute to the enhancement of Flutterwave’s products and services.
  • Ensure high levels of customer satisfaction and retention by providing exceptional service and support.


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