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Specialist, Regional Quality Audit

Closing: May 24, 2024

This position has expired

Published: May 3, 2024 (25 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Qualifications

  • Bachelor’s Degree in Engineering or any relevant discipline.
  • 5+ years relevant work experience in the telecoms industry. 

Functional Competencies:

  • Analytical Thinking 
  • Collaboration & Teamwork 
  • Stakeholder Management 

Behavioural Competencies:

  • Collaboration & Teamwork
  • Continous Management
  • Workload Management
Responsibilities

Qualifications

  • Bachelor’s Degree in Engineering or any relevant discipline.
  • 5+ years relevant work experience in the telecoms industry. 

Functional Competencies:

  • Analytical Thinking 
  • Collaboration & Teamwork 
  • Stakeholder Management 

Behavioural Competencies:

  • Collaboration & Teamwork
  • Continous Management
  • Workload Management

Operations:

  • Perform Site Readiness for Installation audits across assigned region.
  • Allocate sites to Field Service Engineers to achieve integrated audit of sites. 
  • Ensure the team’s Service Level Agreement (SLA) with Rollout is achieved through effective implementation of the region’s Site Readiness for Installation audit plan. 
  • Deliver timely reports on audit outcomes in line with the Operations Quality Manual and stakeholders’ expectations. 
  • Monitor trends in regional audit outcomes for necessary escalation and communication to the Senior Specialist, O&M Support. 
  • Update the regional audit records after every audit. 
  • Ensure smooth transfer of all audited sites to the Operations team. 
  • Manage and close post-audit faults in collaboration with the Rollout team and other relevant stakeholders. 
  • Contribute towards optimization of the function’s Opex budget through effective implementation of the approved audit plan. 
  • Enhance value across the entire process through continuous proactive engagement with stakeholders on improved and / or latest audit practices. 
  • Perform periodic independent evaluation of the audit process with a view of driving continuous improvement. 
  • Conduct power system analysis with the aim of improving application. 
  • Continually explore creative strategies for capturing and measuring client power requirements. 

General Duties:

  • Promote communication among colleagues for the benefit of information flow and to curb any problems that arise. 
  • Prepare and submit reports to the Senior Specialist, O&M Support.  
  • Manage relationships with partners/vendors. 
  • Perform other appropriate duties as requested by Senior Specialist, O&M Support. 

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