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The Brandstore Kenya

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Wig Installer / Stylist

Nairobi, Kenya

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The Brandstore Kenya

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Wig Installer / Stylist

Closing: Feb 25, 2024

This position has expired

Published: Feb 5, 2024 (2 months ago)

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Job Summary

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Hair Central, a branch of The Brandstore Kenya is a new HD human hair wig studio/store for the modern day woman.


We are searching for a skilled and personable hair stylist to join our flagship wig studio.

In this role, we are looking for a trendy fashion savvy individual who will bring the vision that our clients have to life.


We are therefore in search of an individual who is familiar with trending hairstyles, wig types, frontals and different install and styling techniques who is capable of recreating them on clients with different hair types.



Responsibilities

Hair Central, a branch of The Brandstore Kenya is a new HD human hair wig studio/store for the modern day woman.


We are searching for a skilled and personable hair stylist to join our flagship wig studio.

In this role, we are looking for a trendy fashion savvy individual who will bring the vision that our clients have to life.


We are therefore in search of an individual who is familiar with trending hairstyles, wig types, frontals and different install and styling techniques who is capable of recreating them on clients with different hair types.



Summary of overall Key roles & responsibilities:

As a wig installer/stylist, you will be required to install, style, trim, cut, shape and color wigs/weaves.

Your role will require a high level of customer interaction on a daily basis. As such, excellent communication, sales and customer service skills are a prerequisite to being able to meet your goals.


Specific duties include:-

  • Assisting with wig sales

  • Assisting customers select a wig that suits their style and color preferences

  • Installing, styling and colouring wigs for customers, if necessary.

  • Wig repair skills are an added advantage

  • Cutting/Shaping and styling hair

  • Excellent time management skills offering the best service possible with a short turn around time


Product Maintenance

  • Keep the display shelves tidy and clean at all times.

  • Maintain clean testing & demonstration tools.

  • Adhere to showroom procedures for checking, merchandising, and displaying stock.

  • Maintain and safeguard all company equipment including assets (this includes & is not limited to wig sewing machine, hair styling equipment, Phone, credit card machines etc).

  • Take ownership and responsibility for security within the showroom and be on the lookout for shoplifters.


Sales and Customer Experience roles

  • Spend quality time with customers, give advice and guidance on hair selection.

  • Recommend the right hair products, and advice on maintenance to customer

  • Up-sell and cross-sell to drive company sales and productivity.

  • Be aware of products out of stock and what substitute products to recommend.

  • Conduct consultations and advise on new trends

  • Upgrade product knowledge (specifically human hair, hair products) and keep a deep knowledge of our product range. You are expected to know the full product range at all times.


Other duties

  • Report on customer feedback and complaints

  • Perform quality check on hair

  • Beware of and report on the latest trends

  • Complete and update all required administrative reports

  • Beware of and report on competitor prices and deals

  • Additional duties as may be assigned by the Sales Manager


Qualifications

  • Certificate or Diploma in Hairdressing

  • 1 to 2 years experience working in a salon

  • Wig/weave installation skills is a MUST

  • Ability to communicate in English and Swahili


Behavioural Competence

  • Proactive, time-conscious, efficient, and consistent in their work.

  • Ability to work under pressure with minimum supervision and be self-driven.

  • Possess excellent communication and interpersonal skills.

  • Pay attention to detail.

  • Great customer service skills: Ability to listen closely to clients’ wants and needs.

  • Ability to follow instructions.

  • Keep up with the latest beauty trends.

  • Closely follow safety, sanitation, and health standards.

  • Have the ability to assess the needs of clients.

  • Meet quality standards for service.

  • Friendly and confident.

  • Team player.


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