Published

Seniority

Customer Service Jobs in Nigeria

461

jobs

TRN Recruiters

Only on Fuzu
Customer Service Representatives

Lagos, Nigeria

Oxview Global

Only on Fuzu
Customer Service Representatives

Lagos, Nigeria

Tempkers Limited

Customer Service Representative

Abuja, Nigeria

Tahiglobal Limited

Only on Fuzu
Customer Service Representative

Lagos, Nigeria

FD Naturales

Customer Services Officer

Lagos, Nigeria

LifeBank

Customer Service Officer

Abuja, Nigeria

Swiftaim Consult

Only on Fuzu
Customer Service

Lagos, Nigeria

Hello Products Limited

Customer Service / Call Center Officer

Lagos, Nigeria

MTN Nigeria

Officer - Total Quality Management BP, Customer Services

Lagos, Nigeria

Get personalised job alerts directly to your inbox!

Khenpro Global Services

Cashier / Customer Service Officer

Lagos, Nigeria

Only on Fuzu

Customer Service Representatives

Closing: Feb 28, 2023

27 days remaining

Published: Jan 16, 2023 (16 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Salary:

Salary Information:

Salary Period:

Contract Type:

Sign up to view job details.

CUSTOMER SERVICE REPRESENTATIVES

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels

Customer Service Representative Requirements:
  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.


Responsibilities
CUSTOMER SERVICE REPRESENTATIVES

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels

Customer Service Representative Requirements:
  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.


Customer Service Representative Responsibilities:
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.


Applications submitted via Fuzu have 32% higher chance of getting shortlisted.