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Customer Service Jobs in Nigeria

891

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Tempkers Limited

Customer Service Officer

Abuja (FCT), Nigeria

Phillips Outsourcing Services Nigeria Limited

Customer Service Executive

Uyo - Akwa Ibom, Abia, Calabar - Cross River, Nigeria

Primak Systems

Customer Service Representatives

Lagos, Nigeria

Outcess Solutions Nigeria Limited

Customer Service Representative

Ikeja, Lagos, Nigeria

Owens & Xley Consults

Customer Service Officer

Lagos, Nigeria

AugustSecrets Nigeria

Customer Service Officer

Maryland, Lagos, Nigeria

Ison Xperiences

Customer Service Executive

Oyo, Nigeria

Vitalvida Limited

Customer Service Officer

Lagos, Nigeria

Miraloyd Global Consult Limited

Customer Service Officer

Lagos, Nigeria

Wallets Africa

Customer Service Officer

Lekki, Lagos, Nigeria

First Excelsia Professional Services Limited

Customer Service Representative

Lagos, Nigeria

Nirvana Synergy Company Limited

Customer Service Representative

Okota, Lagos, Nigeria

Flour Mill of Nigeria Plc

Customer Service Analyst

Apapa, Lagos, Nigeria

Khenpro Global Services

Junior Customer Service Officer

Ikorodu, Opebi, Okota, Surulere, Yaba and Gbagada - Lagos, Nigeria

Robert Bosch Limited

Sales Customer Service Personnel

Lagos, Nigeria

Outcess Solutions Nigeria Limited

Customer Service Representative (NYSC)

Opebi, Ikeja - Lagos, Nigeria

Wifiber Nigeria

Senior Customer Service Representative

Lagos, Nigeria

Nicole Sinclair

Retail Customer Service Executive

Lagos, Nigeria

Ascentech Services Limited

Customer Care Service Supervisor

Abuja, Nigeria

MacTay Consulting

Sales / Customer Service Spa Specialist

Lagos, Nigeria

Enroyale Consulting

Customer Service (ICT Support) Officer

Abuja (FCT), Nigeria

Dunn and Braxton Limited

Customer Service Officer (Insurance Sector)

Lagos, Nigeria

Flux Logistix

Front Desk / Customer Service Officer

Lagos, Nigeria

Infinox Capital Nigeria

Front Desk / Customer Service Representative

Ikeja, Lagos, Nigeria

Vantegral Consulting

E - Business And Customer Service Agent

Abuja (FCT), Nigeria

Wifiber Nigeria

Customer Service Representative (Entry Level / NYSC)

Lagos, Nigeria

The Impeccable Skills Company

Front Desk Officer / Customer Service Executive (Ikeja Lagos)

Ikeja lagos, Nigeria

Quiet Pools Inn

Website Support & Social Media Customer Service Executive

Lagos, Nigeria

The Impeccable Skills Company

Front Desk Officer / Customer Service Executive (Victoria Island, Lagos)

Victoria Island, Lagos, Nigeria

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Wema Bank Plc

Team Lead, Customer Experience

Lagos, Nigeria

Closing: Jan 31, 2022

5 days remaining

Published: Jan 10, 2022 (16 days ago)

Job Requirements

Education:

Bachelor's degree

Work experience:

2 years

Language skills:

English

Job Summary

Contract Type:

Full time

Requirements

  • At least 2 years working experience as customer service officer.
  • Ability to stay calm when customers are stressed or upset.
  • Computer literate.
  • Track record of over-achieving quota.
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices.


Responsibilities

Requirements

  • At least 2 years working experience as customer service officer.
  • Ability to stay calm when customers are stressed or upset.
  • Computer literate.
  • Track record of over-achieving quota.
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices.


  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.


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