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Profession

Customer Service Jobs in Nigeria

391

jobs

ICS Outsourcing Nigeria Limited

Head Of Customer Service

Lagos, Nigeria

13 days remaining

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Mkobo Microfinance Bank

Customer Success Officer

Lagos, Nigeria

4 days remaining

Country / Region

Africa
Kenya
Uganda

Fuzu

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© Fuzu Ltd 2024

Head Of Customer Service

Closing: May 9, 2024

13 days remaining

Published: Mar 14, 2024 (2 months ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Requirements
  • Bachelor's Degree in Business, Marketing, or a related field
  • 5+ years of experience in a customer service leadership role
  • Exceptional customer service and problem-solving skills
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to lead and motivate a team of customer service professionals
  • Ability to analyze data and identify areas for improvement
  • Working knowledge of CRM systems and other customer service software.


Responsibilities
Requirements
  • Bachelor's Degree in Business, Marketing, or a related field
  • 5+ years of experience in a customer service leadership role
  • Exceptional customer service and problem-solving skills
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to lead and motivate a team of customer service professionals
  • Ability to analyze data and identify areas for improvement
  • Working knowledge of CRM systems and other customer service software.


Job Description

  • The Head of Customer Service will responsible for overseeing the customer service team and ensuring that customers receive a positive experience with the company.

Tags

Business, strategic management jobs

Outsourcing, leasing industry jobs

Senior-level jobs

Jobs in Lagos

Jobs in Nigeria

Business, strategic management jobs in Lagos

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