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DFCU Bank
Banking + 2 more
Manager Internal Controls – Technology, Digital Transformation & Operations Domain
Description
Qualifications
- A minimum qualification of a Bachelor’s Degree in a Business-related field or IT.
- A relevant post graduate qualification will be an added advantage.
- Relevant professional certifications IT risk and assurance and qualifications in risk management / audit will be an added advantage.
- At least 8 years’ experience in banking / financial services, 4 of which should have been in risk and control-related roles.
- Solid background in risk management, internal controls, IT, risk assurance and collaboration with multiple stakeholders to foster a culture of accountability and risk-awareness.
Responsibilities
- Plan, prioritize, and coordinate the execution of scheduled and ad hoc control assurance reviews across the domain in liaison with key stakeholders, ensuring full compliance with the approved assurance methodology and annual monitoring plan.
- Ensure timely, high-quality delivery of all assurance reviews in accordance with agreed timelines, scope, and reporting standards.
- Supervise and review the work of Internal Control Officers to ensure conformance with the assurance methodology, including adherence to minimum testing procedures, documentation standards, and quality of outputs.
- Develop, maintain, and continuously improve risk-based monitoring checklists used to assess and report on the adequacy and effectiveness of controls across the Technology, Digital Transformation & Operations Domain.
- Facilitate the periodic validation of control self-assessment tools including Risk and Control Self-Assessments (RCSAs) and Key Risk Indicators (KRIs), ensuring accuracy, completeness, and alignment with the current risk and control environment.
- Proactively assess controls related to new product launches, business initiatives, technology deployments, and process changes to confirm that appropriate controls are designed, tested, and operational both pre- and post-implementation.
- Monitor and validate the remediation of issues arising from internal audits, regulatory reviews, investigations, and control assessments — including independent verification of implemented interventions prior to formal closure.
- Monitor the implementation of risk and compliance management processes, ensuring ongoing adherence to applicable standards, policies, and procedures.
- Oversee effective implementation of the Operational Risk Management Framework across the domain, including loss event management, incident reporting, Business Continuity Management (BCM), and Integrated Risk Management (IRM), in line with the approved framework.
- Lead root cause analysis exercises for control failures and significant risk events, ensuring that systemic issues are identified, appropriate remedial actions are agreed upon, and implementation is tracked to completion.
- Serve as a trusted risk advisor to business and functional teams within the domain, providing timely, practical guidance on control design, risk appetite, and the management of emerging operational risks.
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