Retail Operations Intern (Abuja)

At mPharma we are committed to providing equal employment opportunities, and our hiring process and work environment are devoid of discriminatory practices. We promise exciting and rewarding career opportunities in an environment driven by high performance, an entrepreneurial mindset, and innovation.

Position Description

mPharma is looking for a responsible and trustworthy professional with exceptionally high work standards to join our team as a Retail Operations intern. This role entails the day-to-day management of the QRx Pharmacies. 

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
  
• A strong work ethic and proactive “can do” attitude which requires minimal supervision
  
• Fluent English with excellent writing, verbal, analytical, and organizational skills
  
• Proficient in Microsoft Office Suite, specifically Excel
  
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders
  
• A self-starter who can multitask while consistently producing high-quality deliverables for a diverse set of concurrent initiative
  

Qualifications

• Bachelor’s degree in Pharmacy / PharmD or related medical/ science course(s)
  
• community Pharmacy experience with not less than 6 months on the job
  

Duration

 6 months internship

Admin

This position reports to the Head of Retail Operations

At mPharma we are committed to providing equal employment opportunities, and our hiring process and work environment are devoid of discriminatory practices. We promise exciting and rewarding career opportunities in an environment driven by high performance, an entrepreneurial mindset, and innovation.

Position Description

mPharma is looking for a responsible and trustworthy professional with exceptionally high work standards to join our team as a Retail Operations intern. This role entails the day-to-day management of the QRx Pharmacies. 

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
  
• A strong work ethic and proactive “can do” attitude which requires minimal supervision
  
• Fluent English with excellent writing, verbal, analytical, and organizational skills
  
• Proficient in Microsoft Office Suite, specifically Excel
  
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders
  
• A self-starter who can multitask while consistently producing high-quality deliverables for a diverse set of concurrent initiative
  

Qualifications

• Bachelor’s degree in Pharmacy / PharmD or related medical/ science course(s)
  
• community Pharmacy experience with not less than 6 months on the job
  

Duration

 6 months internship

Admin

This position reports to the Head of Retail Operations

Key Responsibilities

• Responsible for ensuring that the pharmacies are following the guidelines in the Franchise Manual.
  
• Provide weekly business updates and performance of assigned Pharmacies. 
  
• Undertake monthly business review meetings with Pharmacy Services Associate on business performance and institute performance improvement strategies where necessary. 
  
• Support with maintaining and managing inventory, ordering new supplies when necessary, keeping inventory areas organized, follow up on orders placed with SCM, fulfillment, and delivery.
  
• Coordinate with the Mutti team and provide support in the deployment of health screenings, Community Health, Telemedicine consultation, and all other Patient-related programs that offer value to the Mutti ecosystem.
  
• Support the day-to-day seamless operations at QualityRx facilities and ensure that the pharmacy owners receive the right support. 
  
• Tracking of outliers from facility’s order request to inform formulary additions
  
• Tracking of revenue (weekly and monthly) and cash deposits
  

• Monitor quantities ordered and match it with pharmacy consumption to inform demand forecast, supply.
  
• Liaising with tech/product to provide support on the use of BLOOM and Ordering app.
  
• Support facility on changes in operations – e.g. price changes, the addition of new drugs, billing cycles, etc.
  
• Coordinate with SCM to manage expiries and its withdrawal.