We’re hiring French speakers in Lagos to join our Product Operations team!

Forget the perfect background, what we really care about is this:

• You speak French fluently (written + spoken)
  

• You’re curious, sharp, and ready to grow in a fast-moving tech company
  

Everything else? We can figure it out together.

If you’re early in your career or switching paths, this could be your entry point.

What We're Looking For

• Experience in Product Operations, Product Management, Customer Success, or a related field
  
• Basic understanding of product development and how user feedback contributes to product improvements
  
• Familiarity with tools like JIRA or similar is a plus
  
• Ability to organize information and support simple data analysis
  
• Good communication skills, with the ability to clearly explain ideas and information
  

Leadership & Interpersonal Strengths

• Ability to collaborate with multicultural and geographically distributed teams
  
• High degree of autonomy and accountability, comfortable operating independently and as part of a team
  
• Strong willingness to learn and grow in a fast-paced environment
  
• Ability to work collaboratively with diverse and distributed teams
  
• Good organizational skills and attention to detail
  
• Ability to manage multiple tasks with guidance and prioritize effectively
  
• Proactive attitude and a problem-solving mindset
  
• Comfortable interacting with clients in a professional manner
  

Client Onboarding & Platform Enablement

• Support client onboarding by assisting with setup, identifying key contacts, and helping deliver platform training
  
• Work with Product and Commercial teams to ensure onboarding activities align with client needs
  
• Help prepare and update onboarding materials and training documentation
  

Client Support & Operational Coordination

• Act as a point of contact for basic client questions and platform-related support
  
• Assist in managing operational and platform issues, ensuring they are tracked and followed up on
  
• Coordinate with Product, Engineering, and Operations teams to help resolve issues
  

Product Feedback & Operational Improvement

• Gather client feedback and support in organizing insights on platform usage
  
• Share feedback with Product teams to help improve the product
  
• Assist in documenting processes, workflows, and standard operating procedures