Qualifications & Experience

• Bachelor’s degree in Logistics, Supply Chain Management.
  
• Minimum of 5 years of experience in logistics.
  
• Fuel tracking.
  
• Manage and plan biweekly driver toolbox meeting.
  
• Proven experience in driver leadership.
  
• Experience in project management, people management.
  
• Strong analytical and problem-solving skills, with the ability to drive continuous improvement.
  
• Proficiency in MS Office and other relevant logistics management tools.
  
• A deep understanding of supply chain needs, particularly within Logistics environment.
  

Operational Management

• To ensure both internal and external customers are treated with respect by drivers and always receive the highest possible level of service.
  
• Ensure availability of competent drivers to always meet customer requirements.
  
• Lead and manage a team of drivers.
  
• Appropriately handle customer grievances or queries related to HGV drivers.
  
• To act as the principal operational liaison between DHL supply chain management and the team.
  
• Build trusted relationship with control tower, workshop and operation colleagues to ensure to ensure efficient driver duties execution.
  
• Appraise management on general driver activities, challenges and outcomes on a day-to-day basis.
  
• Work closely with driver trainer.
  
• Observe and enforce all DHL supply chain statutory and industry best practices obligations tied to driver management.
  
• Ensure all delivery paperwork, briefing/debriefing reports, preposition check list, weekly time sheets, and any other required paper is checked, appropriately field or forwarded to relevant personnel in a timely and organized manner.
  
• Evaluate driver violation report and take appropriate measures
  
• Ensure driver management department complies with company and local statutory obligations & legislations, health and safety, quality & BCM.
  
• Exceptions right and night parking fees report.
  
• Responsibility of driver duty roster design to maximize on driver availability to effectively serve the customer while appropriate rest periods (offs, leave, sick offs etc.) observed & cost controls in place (6th & 7th) day costs, allowances etc.
  
• Develop a culture of respect and high performance within your team closely follow the EOS ensuring action plans are well formulated follows & updated on MATT.
  
• To administer and report performance measurement of drivers, this includes provision of data used run the driver incentive scheme & the support of the same.
  
• To monitor, report and propose corrective /preventive measures against any event or action that poses an operation or financial risk to DHL supply chain vehicular assets, consignments and fuel.
  
• Management of the 6th & 7 the day.
  
• Drive KPIs to ensure contract fulfillment and meet DHL’s operational expectations.
  
• Maintain strong customer relationships.
  

Leadership & Stakeholder Collaboration

• Identify, develop, and empower team members to perform at their best.
  
• Foster an inclusive, collaborative, and high-performing workplace culture.