Qualifications

· Bachelor’s degree in Healthcare Administration or a related field.

· Relevant training or certification in the field of health records administration is an added advantage.

· Minimum of 1 year of experience as a Medical Records Clerk or similar role in a healthcare setting.

· Experience working with electronic health record (EHR) systems.

· Knowledge of medical terminology, anatomy, and physiology.

· Understanding of relevant data privacy regulations.

· Familiarity with medical record documentation standards.

· Proficiency in using electronic health record (EHR) systems.

· Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel).

Record Management

· Accurately and efficiently file, retrieve, and maintain patient medical records, both electronic and paper based.

· Ensure the completeness and accuracy of patient information in medical records.

· Prepare and assemble medical records for patient appointments, consultations, and other medical procedures.

· Maintain the confidentiality of all patient information following legal and ethical guidelines.

Data Entry and Management

· Enter patient demographic and clinical data into electronic health records (EHR) systems.

· Maintain the accuracy and integrity of data within the EHR system.

· Generate reports and statistics related to patient demographics and medical records.

Release of Information

· Process requests for the release of medical information from patients, other healthcare providers, and authorized agencies.

· Ensure that all requests for release of information are processed following legal and regulatory requirements.

Quality Control

· Conduct regular audits of medical records to ensure accuracy, completeness, and compliance with established standards.

· Identify and address any deficiencies in record-keeping practices.

Customer Service

· Provide excellent customer service to internal and external customers, including patients, physicians, and other healthcare professionals.

· Respond promptly and professionally to inquiries regarding medical records.

Support for Clinical Operations

· Assist in the development and implementation of medical records policies and procedures.

· Participate in quality improvement initiatives related to medical records management.