Customer Service Assistant Jobs

32 jobs found

Kuda Bank

Direct Sales Agent (Ikeja)

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Nigeria

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UNICEF

Driver, G-2 Re-advertisement - Batch Recruitment

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Country / Region

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Kuda Bank

Banking + 2 more

Direct Sales Agent (Ikeja)

Job details

Contract Type

Description

Requirements

  • Bachelor’s degree or HND in Marketing, Business Administration, Finance, or a related field.
  • Proven experience as a Direct Sales Agent or similar sales/customer service role; experience in the banking or financial services sector is highly preferred.
  • Strong interpersonal and communication skills, with the ability to negotiate and influence potential clients.
  • Excellent organizational and time management skills; capable of managing multiple priorities efficiently.
  • High motivation, enthusiasm, and dedication to achieving targets.
  • Familiarity with digital banking services and mobile technology.
Responsibilities
  • Prospect and generate leads through cold calling, networking, and referrals.
  • Actively market Kuda’s array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory.
  • Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings.
  • Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company's pricing.
  • Conduct product demonstrations and presentations to potential clients.
  • Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering).
  • Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform.
  • Maintain accurate records of all sales activities and customer interactions in CRM software.
  • Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads.
  • Provide feedback to the marketing and product teams on customer experiences and product improvements.
  • Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs.
  • Provide ongoing support to clients, including training and troubleshooting assistance.


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