Outsourcing, leasing Jobs in Africa

19

jobs

ConSol Limited

Igbo Speaking Contact Centre Representative

Lagos, Nigeria

Outsource Company Nigeria

CLOSED
Junior Buyer

Lagos, Nigeria

ICS Outsourcing Nigeria Limited

CLOSED
NYSC Member

Lagos, Nigeria

ICS Outsourcing Nigeria Limited

CLOSED
Human Resources Officer

Lagos, Nigeria

ICS Outsourcing Nigeria Limited

CLOSED
Business Manager

Gombe, Nigeria

ICS Outsourcing Nigeria Limited

CLOSED
Business Manager

Ibadan, Nigeria

ICS Outsourcing Nigeria Limited

CLOSED
Front Desk Officer

Lagos, Nigeria

ICS Outsourcing Nigeria Limited

CLOSED
Intern

Lagos, Nigeria

ConSol Limited

CLOSED
Hausa Speaking Contact Centre Representative

Lagos, Nigeria

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ConSol Limited

CLOSED
Sales Administrator

Lagos, Nigeria

Igbo Speaking Contact Centre Representative

Closing: Aug 22, 2022

5 days remaining

Published: Aug 11, 2022 (6 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Location: Oshodi, Lagos



  • Candidates should possess an OND / HND / Bachelor's Degree with 0 - 2 years work experience.
  • Only applicants living within the following axis will be considered:
    • Oshodi / Ilupeju / Mushin
    • Ilasa / Cele / Isolo / Okota / Ajegunle
    • Gbagada / Bariga / Somolu / Oworoshoki / Anthony
    • Yaba / Onipanu / Palmgroove / Fadeyi
    • Surulere
    • Maryland
    • Ojota / Ogudu / Ketu.
Responsibilities

Location: Oshodi, Lagos



  • Candidates should possess an OND / HND / Bachelor's Degree with 0 - 2 years work experience.
  • Only applicants living within the following axis will be considered:
    • Oshodi / Ilupeju / Mushin
    • Ilasa / Cele / Isolo / Okota / Ajegunle
    • Gbagada / Bariga / Somolu / Oworoshoki / Anthony
    • Yaba / Onipanu / Palmgroove / Fadeyi
    • Surulere
    • Maryland
    • Ojota / Ogudu / Ketu.

Job Description

  • Handle customer complaints or enquiries via telephone, emails, chats or text messages.
  • Provide customers with needed information and support
  • Make outbound calls.
  • Receive inbound calls.
  • Ensure that customers/callers are satisfied.
  • Gather information from customers.
  • Consistently ensure call(outbound/inbound) quality.
  • Contributes to team effort by accomplishing related results as needed.
  • Exhibiting competent product Knowledge.
  • Promote good listening skills.
  • Manage length of calls.
  • Utilize computer technology to handle high volume of calls
  • Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
  • Adherence to call script and call centre policies.
  • Compile reports.

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