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Uganda Airlines

Chief Operations Officer

Entebbe, Uganda

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Fuzu

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Chief Operations Officer

Closing: Apr 30, 2024

7 days remaining

Published: Apr 20, 2024 (4 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Requirements

  • Bachelor’s degree in aviation management, Engineering, Business, or a related field.
  • A Master’s degree in a related field is an added advantage
  • Leadership: A business professional with at least 10 years of senior management level experience within aviation/Airline in international aspects.
  • Previous experience as an airline COO, a post-holder, or an Accountable Manager will be an advantage.
  • Training in aviation skills will be of an advantage.
  • Deep knowledge and thorough experience in the operational areas, including flight operations, maintenance, safety, and operations management.
  • Financial acumen: Understanding of financial metrics, budgeting, and resource allocation to optimize performance and profitability.
  • Communication: Outstanding leadership experience, resulting in an excellent ability to communicate and direct a large operational organization.
  • Strategic planning: Demonstrated knowledge in developing and implementing strategic plans to achieve goals and objectives and drive sustainable growth.
  • Well-known and respected reputation within the Airline industry.
  • Proven, success leading an Operational unit through a collaborative, unifying approach that builds on teamwork and dedication to Company goals and principles.


Responsibilities

Requirements

  • Bachelor’s degree in aviation management, Engineering, Business, or a related field.
  • A Master’s degree in a related field is an added advantage
  • Leadership: A business professional with at least 10 years of senior management level experience within aviation/Airline in international aspects.
  • Previous experience as an airline COO, a post-holder, or an Accountable Manager will be an advantage.
  • Training in aviation skills will be of an advantage.
  • Deep knowledge and thorough experience in the operational areas, including flight operations, maintenance, safety, and operations management.
  • Financial acumen: Understanding of financial metrics, budgeting, and resource allocation to optimize performance and profitability.
  • Communication: Outstanding leadership experience, resulting in an excellent ability to communicate and direct a large operational organization.
  • Strategic planning: Demonstrated knowledge in developing and implementing strategic plans to achieve goals and objectives and drive sustainable growth.
  • Well-known and respected reputation within the Airline industry.
  • Proven, success leading an Operational unit through a collaborative, unifying approach that builds on teamwork and dedication to Company goals and principles.


Safety, Security, Risk management

  • Ensure all policies are established, effectively communicated to staff and a monitoring mechanism is implemented.
  • Ensure all safety records are stored, maintained, and updated regularly. UCCA to be informed of any breaches as may be required by regulation.
  • Liaise with departments to solve challenges related to safety and security.
  • Assist operations staff in reducing or changing risky and harmful lifestyle behavior.
  • Make sure there is a safety and security register in place.
  • Ascertain that all potential risks are analyzed, and mitigation measures are in place.
  • Train the committee members to keep abreast with current aviation risk management practices.
  • Recommend training to HR for all departments where necessary.

Operations Strategy

  • Work with all departments to formulate a functional operations strategy; commercial, Engineering, Flight Operations, and Ground operations are critical in this.
  • Develop an operations performance scoreboard (matrix) to measure progress.
  • Regularly evaluate the performance of the airline and with senior management, make sustainable and meaningful recommendations.
  • Benchmark from other Airlines for best practice approaches.
  • Set up operations review strategy meetings with key departments to update the CEO on a regular basis
  • Implement the four Disciplines of Strategy Execution training for the operations team.
  • Periodically review the performance of the Airline by route, schedule, and other parameters for maximization.
  • Work with the operations aspects of the outstations to ascertain smooth workings and address challenges.

Budgets and control

  • Participate in the write-up of the operational budgets in liaison with all departments.
  • Ensure all expenses are in line with the budget and assist in expediting some approvals.
  • Ensure all financial accountabilities are accurate, timely, and ethical.
  • Participate in budgetary reviews with the relevant teams regularly.
  • Negotiating contracts, agreements, and partnerships with vendors where applicable to ensure value for money.

Operational feedback communication

  • Commitment to delivering exceptional customer experience.
  • Maintaining awareness and a sound knowledge of operational developments, theory and methods and providing suitable feedback to Heads, managers and staff within Uganda Airlines.
  • Collection of feedback from staff regarding operations improvements to the principle of inclusive leadership.
  • Display of all operations matrices and score cards for the general information of all staff.
  • Motivating and encouraging all operations staff to participate in companywide initiatives to improve the airline.
  • Work with commercial and PR to ensure the external stakeholders have the right information.
  • Collaborate closely with department leaders to prepare board documents for submission and defend the proposed airline initiatives.

Relationship management

  • Maintaining good relationships with all the airline regulatory bodies and other Government Ministries; IATA, ICAO, UCAA, and other missions.
  • Ensure that the Airline can benefit from all possible relations to prosper in business.

Compliance and Monitoring

  • Work with all the heads of departments to ensure that the Airline is compliant in all aspects within the operations sphere.
  • Ensure that all personnel in the operations departments undergo the mandatory training.

IT Systems Accuracy

  • Work with the IT department to ensure smooth IT operations for our passengers and staff.

Other duties

  • Perform any other duties as might be required by the CEO from time to time.


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