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Beachfront VIPingo, Enugu International Hospital, Maseno University, The University of Abuja, Venite UniversityProfession (Entry and Basic-level)
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Construction,Customer support, client care,Design, arts,Electrical engineering,Engineering, architecture,Food, nutrition,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Sports, beauty, wellbeing,Teaching, training,Telecommunications,Transportation, logistics, driving,
Industry (Entry and Basic-level)
Aeronautics,Agriculture, fishing, forestry,Automotive,Banking, microfinance, insurance,Communications, media, radio, tv,Computers, software development and services,Construction, renovation, maintenance,Consulting, business support, auditing,Data/Research,Education, academic,Electronics,Energy, utilities, environment,Engineering, architecture,Finance & FinTech,Financial Services,Governmental,Health care, medical,Housekeeping, maintenance,Human resources, talent development, recruiting,Legal, accounting,Manufacturing,Marketing, advertising,Non-profit, social work,Outsourcing, leasing,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Security,Telecommunications,Textile, fashion,Transportation, logistics, storage,
© Fuzu Ltd
MTN Group
Telecommunications
Description
Requirements
- Bachelor’s degree in business administration, Social Sciences or any other relevant field.
Experience:
- A minimum of one year experience in a service environment
- Good knowledge of sales and retail Industry trends, best practice retail and service principles.
Responsibilities
- Drive excellent customer service in the Service Centre
- Assist the Service Centre Manger in the overall management of the Service Centre through dual control implementation & daily operations
- Handle customer problems, queries, complaints and requests
- Educate customers on products and services
- Escalate customer issues for speedy resolution
- Support companywide business initiatives at the branch
- Ensure Service Centre standards are maintained at all times according to the blue print
- Supervise third party teams
- Support the Service Centre Supervisor in all operational activities in the store
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