• Bachelor’s degree or above, with at least 2 years of experience in internet, payments, or channel operations.
• Familiar with channel management models and experienced in building or optimizing channel systems.
• Strong data analysis ability with the capability to identify channel issues through data.
• Strong communication, coordination, and project management skills.
• Execution-oriented and results-driven.

1. Channel System Development

• Establish and continuously optimize the Aggregator tier system (e.g., star rating system) and define management requirements for each level.
• Develop channel management guidelines and SOPs to improve aggregator management capability.

2. Channel Execution Management

• Monitor KPI execution of regional management teams (ZM, RM, SC) to ensure effective implementation of channel strategies.
• Standardize channel management actions, including:
  • Weekly agent contact requirements
  • Agent transaction monitoring
  • Agent issue reporting and resolution mechanisms

3. Channel Issue Identification & Optimization

• Identify potential operational issues by interacting with agents and aggregators.
• Coordinate with relevant teams to resolve channel operational issues and improve channel management efficiency.

4. Channel Incentive Design

• Design aggregator incentive programs based on channel performance, such as channel reward programs and transaction incentive policies.
• Improve channel motivation and agent activity through well-designed incentive mechanisms.

5. Channel Performance Evaluation

• Regularly evaluate aggregator performance.
• Provide recommendations to SC teams for optimizing channel management based on aggregator performance and tier levels.