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GitLab

Professional Services Practice Manager

Kampala, Uganda

Only on Fuzu

Head Of Operations

Closing: Dec 6, 2022

1 day remaining

Published: Nov 29, 2022 (6 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Purpose Of The Job:

Our client is looking for an experienced Head of Operations to oversee daily activities across functions such as finance, IT and regulatory compliance. You should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business. If you’re also committed to productivity and compliance, we’d like to meet you.

Requirements:

  • BSc/BA in Business, Computer Science or other relevant field
  • Familiarity with all business functions including HR, finance, supply chain and IT

  • 5+ years’ experience as Head of Operations or similar leadership role.


Responsibilities
Purpose Of The Job:

Our client is looking for an experienced Head of Operations to oversee daily activities across functions such as finance, IT and regulatory compliance. You should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business. If you’re also committed to productivity and compliance, we’d like to meet you.

Requirements:

  • BSc/BA in Business, Computer Science or other relevant field
  • Familiarity with all business functions including HR, finance, supply chain and IT

  • 5+ years’ experience as Head of Operations or similar leadership role.


  • Formulate business strategy with others in the executive team
  • Design policies that align with overall strategy
  • Implement efficient processes and standards
  • Coordinate customer service operations and find ways to ensure customer retention
  • Ensure compliance with local and international laws (e.g. data protection)
  • Oversee the implementation of technology solutions throughout the organization
  • Manage contracts and relations with customers, vendors, partners and other stakeholders
  • Evaluate risk and lead quality assurance efforts
  • Oversee expenses and budgeting to help the organization optimize costs and benefits
  • Mentor and motivate teams to achieve productivity and engagement
  • Report on operational performance and suggest improvements


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