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Africa Global Logistics Kenya, DHL Kenya, Siginon Group, Somtrade Limited, Uganda Railways Corporation (URC)Profession (Transportation, logistics, storage)
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Seniority (Transportation, logistics, storage)
© Fuzu Ltd
Somtrade Limited
Transportation + 2 more
Description
Requirements
- High school diploma required; additional certification in customer service beneficial.
- 1-2 years of customer service experience, preferably in logistics or a related field, with exposure to CFS operations advantageous.
- Strong verbal and written communication skills for effective customer interaction.
- Proficiency in CRM software and multitasking abilities in a fast-paced environment.
- Understanding of logistics operations and import/export processes.
- Familiarity with customer care principles and practices, ensuring timely and effective responses to inquiries.
- Customer-focused approach with a dedication to delivering high-quality service.
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