Qualifications

• Hands-on experience with file uploads, error resolution, and process troubleshooting.
  
• Working knowledge of SQL or PowerShell and Excel Macros/VBA.
  
• Prior exposure to EDI 834 transactions is a strong plus.
  
• Proven experience with WEX, VBA systems, KUBRA, and AbsenceSoft is critical.
  
• Ability to operate independently with minimal day-to-day oversight.
  

• Serve as the primary liaison with external data-trading partners to develop, maintain, and support file specifications and integrations.
  
• Configure, modify, test, and maintain EDI maps, file processes, and system interfaces.
  
• Analyze business workflows and translate requirements into technical design specifications.
  
• Troubleshoot file failures, data discrepancies, and integration issues related to uploads and system workflows.
  
• Coordinate testing, implementations, and upgrades for new and existing clients.
  
• Support onboarding and ongoing maintenance of file-based integrations.
  
• Ensure compliance with data-handling, reporting, and accuracy standards.
  
• Identify and drive performance, reliability, and automation improvements across file transfer processes.
  
• Collaborate closely with internal operations, engineering, and client-facing teams to deliver client-focused solutions.
  
• If successful, you will be focusing on the following key areas:
  

FMLA / Absence Management

• Configure new employers
  
• Set up and process file feeds
  
• Manage ongoing file processing and issue resolution
  

WEX Integrations

• Onboard new clients
  
• Approve and process file feeds
  
• Perform ongoing system and file maintenance
  

File Operations

• Manage manual eligibility, contribution, and demographic file uploads
  
• Monitor recurring file processes and resolve exceptions