The DSA Coordinator is responsible for driving customer acquisition and promoting the Bank’s retail banking products and services through the Direct Sales Agent (DSA) channel. The role involves monitoring agent performance, ensuring compliance with regulatory and internal requirements, providing ongoing coaching and support, and collaborating with stakeholders to achieve sales targets, enhance productivity, and deliver an excellent customer experience.

Responsibilities

Drive the sale of retail banking products and services, including accounts, deposits, loans, and digital banking solutions through the DSA channel.
Monitor and evaluate DSA performance, ensuring achievement of assigned sales, acquisition, and funding targets.
Ensure compliance with KYC, AML/CFT, regulatory requirements, and the Bank’s policies during customer onboarding and sales activities.
Conduct regular field visits, coaching, and engagement sessions to improve DSA productivity, retention, and customer service delivery.
Prepare and analyze performance reports, resolve operational issues, and collaborate with relevant stakeholders to enhance DSA effectiveness and business outcomes.

Requirements

Bachelor’s Degree in Banking & Finance, Business Administration, Marketing, Economics, or a related field.
Minimum of 5 years’ experience in retail banking, sales, business development, or customer acquisition.
Good knowledge of banking products, services, and customer onboarding processes.
Understanding of KYC, AML/CFT, and other regulatory compliance requirements.
Strong sales, communication, negotiation, and relationship management skills.
Proficiency in Microsoft Office applications and the ability to analyze data and prepare reports.

Start hiring with Fuzu

Recruit better talent faster - on your own or with our support.

Explore recruitment platform

Job search tips from Fuzu

Selected articles on cover letters, CV structure, and interview preparation.

Search for jobs

Sales, marketing, promotion Jobs in Nigeria

Direct Sales Agent Coordinator (DSA Coordinator)

Sales Executive, Indirect Channel - Eastern

Field Sales Agent (Abuja)

Sales Executive - Owo

Sales Manager - Traditional & Modern Trade

Salesman

Area Customer Manager

Sales Promoter

Field Sales Executive

Sales Executive – Automobile Industry

Top cities with open vacancies

Companies hiring now

Country / Region

Profession

Industry (Sales, marketing, promotion)

Seniority (Sales, marketing, promotion)

Fuzu

Direct Sales Agent Coordinator (DSA Coordinator)

Job details

Description

Tags

Start hiring with Fuzu

Job search tips from Fuzu