Academic & Professional

• Bachelor's Degree from a recognised Institution
  
• Professional Qualification - Project management or business field (Added Advantage)
  
• Master's Degree in Business (Added Advantage)
  

Experience

• 6 years of working Experience
  
• 6 years of working experience in Sales
  
• 6 years of working experience in Customer Service
  
• 6 years of working experience in Credit
  
• 6 years of working experience in Relationship Management
  
• 5 years of working experience in Banking Operations
  

• Lead the development and execution of the diaspora banking strategy to drive business growth and profitability.
  
• Identify and develop new markets, partnerships, and commercial opportunities across the global diaspora segment.
  
• Design and deliver innovative, digitally enabled products and solutions tailored to diaspora customer needs.
  
• Leverage digital platforms and strategic partnerships to provide convenient, competitive, and scalable offerings.
  
• Drive growth in deposits, liabilities, and customer acquisition across the diaspora portfolio.
  
• Strengthen customer relationships through targeted engagement, service excellence, and tailored value propositions.
  
• Enhance the bank’s market positioning as the preferred financial partner for diaspora communities.
  
• Provide strategic leadership to the team by delivering direction, coaching, performance management, and fostering a high‑performance culture anchored in accountability, innovation, and customer focus.
  
• Monitor Global market trends, competitor activity, and customer insights to inform strategy and continuous improvement.
  
• Enterprise-wide Risk Management; -Adherence to Standard Operating Procedures (SOPS), Anti-Money Laundering (AML), Credit policy prudential guidelines, combating the Financing of Terrorism (CFT) and Know Your Customer (KYC) procedures to mitigate against losses, frauds, forgeries, and regulatory penalties