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Customer Experience Jobs in Uganda

17 jobs found

Mogo Uganda

Hard Collections Supervisor (Vehicles)

Kampala

• Uganda

Closed for applications
Mogo Uganda

Field Collections Team Leader – Vehicles

Kampala

• Uganda

Closed for applications
Kijani Forestry

Farmer Relations Officer

Gulu

• Uganda

Closed for applicationsOnly on Fuzu
Kijani Forestry

Data and Analytics Manager

Gulu

• Uganda

Closed for applicationsOnly on Fuzu
Britam

Customer Service Assistant

Kampala

• Uganda

Closed for applications
M-KOPA

Stock Controller

Kampala

• Uganda

Closed for applications
MSVL Group

LOGISTICS OPERATIONS MANAGER (UGANDA - KENYAN NATIONALS)

Kampala

• Uganda

Closed for applications
M-KOPA

Head, Business Management

Kampala

• Uganda

Closed for applications
KCB Group

Branch Channels Officer

Kampala

• Uganda

Closed for applications

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KCB Group

Branch Manager

Kampala

• Uganda

Closed for applications

Country / Region

AfricaKenyaNigeria

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Mogo Uganda

Banking + 2 more

Hard Collections Supervisor (Vehicles)

Closed for applications
Kampala • Uganda
Job details

Contract Type

Description
We are looking for a driven and experienced professional to join our Customer Experience team as a Hard Collections Supervisor. This role is ideal for a strong leader with a performance mindset, someone who can monitor portfolio performance, coach and train team leaders and field staff, implement effective recovery strategies, and drive operational efficiency across the board.

If you have at least 3 years of relevant experience, strong analytical and problem-solving skills, and the ability to lead with integrity and accountability, we encourage you to apply.

Requirements

  • Degree/Diploma in Business Administration or related Field.
  • Excellent communication and interpersonal skills.
  • Strong analytical & problem-solving skills.
  • At least 3 years of relevant experience.
  • Ability to Adapt quickly and work independently.
  • Fluent in English
  • Good leadership skills
  • Loyalty and integrity

Apply by sending your CV to careers@mogo.co.ug.

Responsibilities

  • Assigning cases for field visit to field agents.

  • Coordinating with repo officers on their daily performance and ensuring the specialists have the necessary support.

  • Providing support to agents to ensure they can deliver

  • Assisting with induction and training for Debt Collection new hires

  • Ensuring daily repossessed bikes align with Redash report and correctly updated in the system.

Tags
Business, strategic managementBanking, microfinance, insuranceMid-levelUganda

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