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Industry (Restaurant, hospitality, travel)
Seniority (Restaurant, hospitality, travel)
© Fuzu Ltd
Africa Safari Trips
Restaurant + 2 more
Description
Qualifications
1. Education: Diploma or Degree in Hospitality or related course
2. Language Proficiency: Excellent command of the Italian language
3. Experience: Minimum of 2 years in the travel industry, specifically in tour consulting or hotel operations.
4. Strong communication skills both written and verbal
5. Destination Expertise: Proven experience in selling East Africa i.e Kenya, Uganda and Tanzania as a travel destination.
6. Multitasking: Ability to handle multiple client requests efficiently.
7. Flexibility: Willingness to work varied hours when necessary.To apply, please share your cv to the Email provided andput Tour consultant - Italian speaking on the subject.
Responsibilities
1. Client Communication: Manage inquiries, bookings, and payments via WhatsApp, email, and calls, ensuring quick response times.
2. Itinerary Preparation: Create detailed itineraries that include all client requests and services.
3. Invoice Management: Generate accurate invoices for confirmed bookings and follow up on timely payments.
4. Feedback Collection: Consistently gather post-safari feedback and address any concerns.
5. Booking Updates: Clearly communicate all changes in bookings or itineraries before and during trips.
6. Problem Resolution: Maintain a smooth safari experience by resolving issues early, ensuring high client satisfaction.
7. Sales Contribution: Support achievement of weekly and monthly sales targets.Start hiring with Fuzu
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