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Field Collections Agent (FCA)
Lagos
• Nigeria
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Deloitte Nigeria, Ecobank Nigeria LTD, Malaria Consortium, MTN Nigeria, Stanbic IBTC BankProfession
Industry (Accounting, finance, banking, insurance)
Seniority (Accounting, finance, banking, insurance)
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Description
What You'll Need
5+ years of demonstrable experience in fraud risk prevention, detection, or investigation — through fraud management, forensic investigations, or criminal justice in banking, FinTech, payments, or energy sectors. Current or former police officers with experience in fraud investigation units are strongly encouraged to apply — your investigative instincts, case management discipline, and knowledge of criminal justice systems are exactly what this role demands.
A Bachelor's degree in Criminology or a related field, supported by a Certified Fraud Examiner (CFE) credential or comparable fraud certification.
Advanced analytical capability across Excel, PowerBI or equivalent data visualisation tools, combined with proven team and project leadership — including field-based operational teams and desk-based analytical resources.
Responsibilities
Developing and owning country-wide fraud prevention policies and detection systems — integrating data analytics, technology solutions, and field investigation operations into a single cohesive fraud management function.
Leading a cross-functional team of investigators and analysts; managing KPIs, driving cost-effective decision-making, and building the internal capability to anticipate systemic fraud risks before they materialise.
Partnering with Legal and Internal Audit to build and progress criminal investigations and disciplinary proceedings, while embedding fraud awareness culture through formal training and cross-functional control gap assessments.
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