Security Dispatch Supervisor

• Higher National Diploma, associate or bachelor’s degree in a related field preferred.

Professional Requirements

• Professional certification/ membership of a relevant recognized professional body.

Experience Requirements

• Minimum 5 years of experience in the security field.

Dispatch Operation

· Receive and process incoming calls for security assistance.

· Dispatch security personnel to various locations within the hospital.

· Monitor security cameras and other surveillance equipment.

· Maintain accurate logs of all dispatch activities.

· Prioritize calls based on the nature and urgency of the situation.

Incident Documentation and Reporting

· Document all security incidents and dispatch activities in detail.

· Prepare incident reports and submit them to appropriate personnel.

· Maintain confidentiality of sensitive information.

· Ensure the accuracy and completeness of all records.

· Analyze incident data to identify trends and patterns.

Emergency Response

· Respond to emergency situations according to established protocols.

· Coordinate with other emergency services (e.g., police, fire department) as needed.

· Provide support to security personnel during critical incidents.

· Maintain calm and composure during stressful situations.

· Activate emergency notification systems as required.